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Lang.ai

Read 6 Lang.ai reviews and testimonials from customers, explore 4 case studies and customer success stories, and watch customer videos to see why companies chose Lang.ai as their Customer Support Automation

Lang.ai is automate tagging and repetitive actions in real-time for every support conversation. Add 5x the productivity of a full time agent in less than a week, while reducing the pressure on hiring. They believe unstructured qualitative data is one of the most valuable assets for modern digital companies and where AI can drive the most impact. By putting the power of AI into the hands of subject-matter experts to activate it in a simple, visual way, they’re unlocking new workflows and data-driven decisions that weren’t possible before.

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Customer Rating Review Score based on 928 reference ratings
4.8/5.0 (928)

6Testimonials

  • "Thanks to the Lang FinTech template we were able to jump start our implementation and have relevant Fintech ticket categories to best address our customer needs from day one."

    Walker Nordin Customer Operations

  • "We're very excited for how we can continue expanding the use cases and make NLP more accessible within our lines of business going forward."

    Alberto Iriarte Lanas The team lead for the Strategy and Big Data Projects function

  • "we see Lang as a long term piece of our strategy and are looking forward to automating additional one touch issues, this is critical for us in cutting out the …

    Nolan Parker CX Operations
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4 Case Studies

  • Pair Eyewear - Customer Case Study

    Ben Segal Senior Director of CX

  • Petal improves customer experience and agent productivity with Lang Automations

  • CaixaBank uses Lang.ai to accelerate digital transformation of free text data analysis

    Alberto Iriarte Lanas The team lead for the Strategy and Big Data Projects function
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Additional Lang.ai Information & Resources

Read Lang.ai Reviews, Testimonials & Customer References from 6 real Lang.ai customers.

Browse Lang.ai Case Studies, Customer Success Stories, & Customer References from 4 businesses that use Lang.ai.

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