Lang.ai is automate tagging and repetitive actions in real-time for every support conversation. Add 5x the productivity of a full time agent in less than a week, while reducing the pressure on hiring. They believe unstructured qualitative data is one of the most valuable assets for modern digital companies and where AI can drive the most impact. By putting the power of AI into the hands of subject-matter experts to activate it in a simple, visual way, they’re unlocking new workflows and data-driven decisions that weren’t possible before.
"Lang is foundational, everything runs off of its data structure and that data is driving automation for the CX department and helping us achieve our goals."
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