Lang.ai is automate tagging and repetitive actions in real-time for every support conversation. Add 5x the productivity of a full time agent in less than a week, while reducing the pressure on hiring. They believe unstructured qualitative data is one of the most valuable assets for modern digital companies and where AI can drive the most impact. By putting the power of AI into the hands of subject-matter experts to activate it in a simple, visual way, they’re unlocking new workflows and data-driven decisions that weren’t possible before.
"we see Lang as a long term piece of our strategy and are looking forward to automating additional one touch issues, this is critical for us in cutting out the white noise and empowering our agents to focus on the complex customer issues. Longer term, I see a lot of potential with this platform and plan to use Lang's insights capabilities to bring additional teams closer to the CX process."




Read Lang.ai Reviews, Testimonials & Customer References from 6 real Lang.ai customers.
Browse Lang.ai Case Studies, Customer Success Stories, & Customer References from 4 businesses that use Lang.ai.