Koncert FAQs

  • Who is Koncert best for - their role(s) within what kind of companies.

    Koncert's multi-channel sales engagement platform is best for inside sales, business development representatives (BDRs), lead qualification representatives, account managers, demand generation representatives, and business professionals in companies that sell products to other businesses (B2B).

  • How does Koncert benefit them?

    - Increase sales productivity by 800% with agent-assisted dialing (no robo calls, so you'll be TCPA-compliant) to complete a day's worth of dials in just one hour.
    - Reach out to your B2B prospects through phone, email, text, and social touches.
    - Ensure that marketing qualified leads are routed to the right sales rep AND placed at the top of their contact queue.
    - Analyze, prioritize, and score prospecting lists.
    - Add insightful data into your own CRM.

  • How technical do users need to be to use Koncert's software?

    Users don't have to be technical in order to use the software.

  • What makes Koncert a leader in this space?

    We are the only company in our space with a certified app on the Salesforce AppXchange.

  • Who are Koncert's biggest competitors (3-5 companies)?

    www.orum.com
    www.connectandsell.com
    www,monsterconnect.com
    www.outreach.io
    www.salesloft.com

  • How/why is Koncert better than those competitors (or most others in their market)? What about Koncert is unique, stronger, easier, etc.?

    We are the only company in our space with a certified app on the Salesforce AppXchange.

    And we are the only one to increase sales productivity by up to 800%.

  • Which popular or common software does Koncert integrate with?

    Salesforce CRM
    HubSpot CRM
    Salesloft
    Outreach

  • Does Koncert offer a trial or free download available?

    Yes, Free Trial Available for Qualified Leads/Customers

  • What are the Koncert support options? List all.

    If you’re looking for Customer Support, please contact support@koncert.com or call 603-952-2505.
    Chat Support
    https://kb.koncert.com/hc/en-us