Kollective Technology FAQs

  • Who is Kollective Technology best for - their role(s) within what kind of companies.

    Kollective is best suited for large global enterprises, with more than 10 locations. Our platform services three groups within the organization: executives who want to communicate via video to all of their employees at once, internal communication teams and department heads that want to communicate corporate or department-wide messages via video and IT teams that want to optimize their networks for both video and software delivery.

  • How does Kollective Technology benefit them?

    Executives, internal communications and department heads benefit from Kollective’s video distribution platform because they are assured all employees are able to consume live streaming video messages securely inside the corporate firewall.

    IT teams benefit from a platform that optimizes delivery for bandwidth intensive applications such as live video streaming, video on demand, operating system and application updates.

  • How technical do users need to be to use Kollective Technology's software?

    Users don’t need to be very technical to be able to use the software.

  • What makes Kollective Technology a leader in this space?

    Some of the worlds largest organizations have been using Kollective's platform since 2001. Our platform has been tested on very complex and secure networks.

  • Who are Kollective Technology's biggest competitors (3-5 companies)?

    Hive
    V-Brick
    Qumu

  • How/why is Kollective Technology better than those competitors (or most others in their market)? What about Kollective Technology is unique, stronger, easier, etc.?

    We are less expensive when compared to any hardware solutions. When considering other Peer-to-Peer technologies, Kollective is tested and proven in the marketplace.

  • What kind of features can customers expect Kollective Technology to release in the near future? And longer term?

    Kollective is a cloud-based solution, so no hardware is required to run Kollective. That saves companies money, and time. Many hardware solutions can take months to deploy to every single location, while Kollective can be deployed in weeks.

    No matter what happens on your network, you need to be aware. Having insight into what’s happening across your network, even at the edges. Kollective proactively alerts organizations about network happenings before they impact business critical applications.

  • Which popular or common software does Kollective Technology integrate with?

    Kollective integrates with Microsoft SCCM to deliver software. Skype Meeting Broadcast, West ILS, Panopto, and NASDAQ to deliver live streaming video.

  • Software pricing can often be complex. If it's pretty straightforward, list tiers, pricing (per year, seat, etc) and limits for Kollective Technology. If it's not simple, use broad estimates or ranges for typical setups.

    Our general pricing is $25/employee. There is no free trial at this time. We recommend a proof of concept, that could happen in as short as 2 weeks, and the move from POC to live in just a matter of days.

  • Does Kollective Technology offer a trial or free download available?

    No

  • Does Kollective Technology offer any kind of training/education for their product?

    We complete customer on-boarding via live and recorded webcast. Our customer library, Kollective University provides documentation and customer discussions. We also host customer user groups to learn and knowledge share.

  • Describe the implementation process and timeline for Kollective Technology software.

    Each network is unique. As part of the process, Kollective will help set up the software based on your specific network.

  • What are the Kollective Technology support options? List all.

    Support outline:
    - Monthly case reports with status and resolution, upon request
    - Regular status meetings, upon request
    - Upgrades to all minor and major software releases for licensed products – periodic hosted server upgrades
    - Resolution timeline and summary provided to Customer upon request
    - Kollective Technical Support will work with 1 Primary and 1 Alternate named Customer contacts to resolve issues
    - Submittal of requests via email, phone or portal