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know'N'act

Read 5 know'N'act reviews and testimonials from customers, explore 11 case studies and customer success stories, and watch customer videos to see why companies chose know'N'act as their Customer Feedback Management Software

know'N'act is a cloud-based service providing real-time, location-based, actionable customer feedback. know'N'act empowers businesses to know what their customers feel about their service at that moment and the ability to respond to it rapidly. know'N'act makes it possible for businesses to identify unhappy customers and intervene before they defect to the competition. They also make it easy for businesses to engage with their customers in real-time via their phones - providing opportunities for entertainment, engagement, upselling and building lasting relationships in general. Easy to try, implement and use, know'N'act can enhance the customer engagement at industries such as hotels, restaurants, airlines, banks, universities, retail, events and many more.

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Customer Rating Review Score based on 947 reference ratings
4.8/5.0 (947)

5Testimonials

  • “We’ve been able to compare the results across a few centers which for us at our HQ is valuable in determining where we need to improve and how.”

    Sachin Bajaj Head Network Development

  • "We chose the know'N'act system at McDonalds to give us instant visibility into customers’ perceptions about our products and service. know'N'act gave us much more than just feedback though the …

    Rameet Arora Marketing Head

  • "Know'N'act made our events for partners and customers that much more interactive. We now had the ability to capture their feedback in real-time and close the loop with the respondent …

    Dan Albaum Director of Marketing
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11 Case Studies

  • Large Online Retailer Facilities Management - Customer Case Study

  • know’N’act helps the Seattle Art Museum reach guests on deeper level

  • know’N’act helps McDonald’s get real-time insight into customer issues

    Rameet Arora Marketing Head
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Additional know'N'act Information & Resources

Read know'N'act Reviews, Testimonials & Customer References from 5 real know'N'act customers.

Browse know'N'act Case Studies, Customer Success Stories, & Customer References from 11 businesses that use know'N'act.

FeaturedCustomers has 1,910,851+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.