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know'N'act

Read 5 know'N'act reviews and testimonials from customers, explore 11 case studies and customer success stories, and watch customer videos to see why companies chose know'N'act as their Customer Feedback Management Software

know'N'act is a cloud-based service providing real-time, location-based, actionable customer feedback. know'N'act empowers businesses to know what their customers feel about their service at that moment and the ability to respond to it rapidly. know'N'act makes it possible for businesses to identify unhappy customers and intervene before they defect to the competition. They also make it easy for businesses to engage with their customers in real-time via their phones - providing opportunities for entertainment, engagement, upselling and building lasting relationships in general. Easy to try, implement and use, know'N'act can enhance the customer engagement at industries such as hotels, restaurants, airlines, banks, universities, retail, events and many more.

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Customer Rating Review Score based on 1014 reference ratings
4.8/5.0 (1014)

5Testimonials

  • “We’ve been able to compare the results across a few centers which for us at our HQ is valuable in determining where we need to improve and how.”

    Sachin Bajaj Head Network Development

  • "We moved to know'N'act from an existing system at MOD Pizza once we saw everything that the platform can do for us. We hold customer satisfaction as one of our …

    Scott Svenson Founder & CEO

  • "I have been using the know’ N’ act software as a class feedback and assessment tool. I have found it very helpful as a tool for receiving instant and objective …

    James Reinnoldt Part-Time Faculty Member School of Business UW Bothell
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11 Case Studies

  • know’N’act helps UW Professor shape classes based on students

    James Reinnoldt Part-Time Faculty Member School of Business UW Bothell

  • know’N’act helps Microsoft improve audience engagement

  • Large Online Retailer Facilities Management - Customer Case Study

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Additional know'N'act Information & Resources

Read know'N'act Reviews, Testimonials & Customer References from 5 real know'N'act customers.

Browse know'N'act Case Studies, Customer Success Stories, & Customer References from 11 businesses that use know'N'act.

FeaturedCustomers has 1,976,081+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.