know'N'act is a cloud-based service providing real-time, location-based, actionable customer feedback. know'N'act empowers businesses to know what their customers feel about their service at that moment and the ability to respond to it rapidly. know'N'act makes it possible for businesses to identify unhappy customers and intervene before they defect to the competition. They also make it easy for businesses to engage with their customers in real-time via their phones - providing opportunities for entertainment, engagement, upselling and building lasting relationships in general. Easy to try, implement and use, know'N'act can enhance the customer engagement at industries such as hotels, restaurants, airlines, banks, universities, retail, events and many more.