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"The great feature of Klipboard is the overdue asset reminders which we use day in, day out. It helps us plan the work on site better.”
“Klipboard has really revolutionised our ability to track and complete our service jobs. Our technicians also benefit from a more predictable workload.”
Exel Computer Systems plc, a UK software author, has been developing, implementing and supporting business software solutions since 1985. With hundreds of successful implementations and thousands of users around the world, Exel has a proven track record of working with some of the world’s most well-known organisations. Exel’s experience and extensive industry knowledge ensure that they are best placed to assist their customers to achieve competitive advantage through the employment of a state-of-the-art business solution. In a constantly changing business environment, Exel is a provider that you can trust, and with continual product investment, a company which will be around in the future.
ServicePower is an award-winning AI-powered field service management solution and has been recognized as a Visionary leader six times in Gartner’s Field Service Management Magic Quadrant. It enables delightful, transparent, and timely field service experiences for customers, while delivering significant operational efficiencies. Trusted by organizations around the world such as GE Appliances, LG, Hisense, and AIG, ServicePower provides the only SaaS platform that helps companies efficiently manage both employed and contracted workforces. ServicePower customers achieve results such as: • 40% improvement in customer satisfaction • 30% increase in jobs completed per day • 30% increase in first-time fix rates • 20% reduced time onsite Capabilities include real-time, intraday schedule optimization and mobile access tools for employed workforces, intelligent dispatching and contractor management and automated contractor reimbursement for contracted workforces. A consumer self-service portal, intelligent work order management, and analytics for data-driven decision making add to the suite’s capabilities. With almost 30 years of experience focused exclusively on field service, ServicePower provides the industry’s faster Return on Investment, and implementations are augmented through personalized professional services and devoted customer success managers for every customer.
Fieldmotion's concept was first devised as a solution to enable businesses to better manage their field-based operatives but has evolved into a fully functioning, intuitive and easy to use Mobile Workforce Management platform enabling business owners to take back control of the day to day running of their companies. With over 30 staff at their headquarters in Newry, the Fieldmotion brand has expanded worldwide. As well as facilitating businesses across Ireland and the UK, Fieldmotion operates in the USA, Canada, and South Africa, providing their solution to many different industry sectors.
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