Klever Insight solution—which comprises options such as consulting services, self-paced training, and pilot and accelerator programs—helps service and support and shared services organizations evolve and improve their process, culture, and metrics. It’s a customized solution at out-of-the-box pricing that yields results in as little as 30 days.
"It's a terrific presentation on KCS concepts, great both for KCS newcomers and even for more experienced KCS practitioners. What particularly resonated with me is how important effective messaging from executive leadership is to an organization and the need for an overall business goal from knowledge sharing. Also equally important is measuring the success of your knowledge sharing which the course also covers.”
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