Frequently Asked Questions
Describe who the software is best for - their role(s) within what kind of companies.
This software is best for higher education admienrollment, recruitment, and admissions teams: Admissions deans, admissions directors, and enrollment directors.
How does this software benefit them?
Kira benefits your team in three key ways:
Efficiency: Review applicants key traits, presence, and personality in less time than a traditional application or interview.
Effectiveness: We work with you to develop a cohort vision, competency definitions, and rubrics to ensure your assessment criteria aligns with the vision and goals for your program’s next class.
Fairness: Ensure each applicant has an opportunity to put their best foot forward with a fair and consistent assessment and review experience.
How technical do users need to be to use the software?
Kira is a straightforward online experience that requires very little technical knowledge. Every Kira client has a dedicated Client Success Manager to help with onboarding, setting up the technical side of the assessment, and any other challenges that may arise.
What makes Kira Talent a leader in this space?
Kira Talent is built for higher education. We're not a CRM or a video interviewing platform, we're a holistic admissions solution that helps schools evaluate traits and skills alongside grades, test scores, and essays.
Our clients can build a branded assessment portal and a showcase a 'welcome' video to show off the unique elements of their school or program. Applicants can upload documents, like essays or resumes, and try unlimited 'practice questions' to get comfortable using timed video and timed written assessments.
Once an applicant has submitted their Kira assessment, multiple reviewers can assess them based on built-in rubrics to contribute to an overall 'average rating.' Schools can then see 'reviewer analytics' to find out if any members of their team are marking easier or harder than their colleagues.
All of these unique features are designed to enable applicants to put their best foot forward during the admissions process.
Who are your biggest competitors (3-5 companies)?
Currently, there are no competitors in our space that offer the same suite of admissions-specific features for developing a holistic assessment. As far as on-demand video interviews in and of themselves, HireVue, InterviewStream, and VidCruiter are names we hear come up.
How/why is Kira Talent better than those competitors (or most others in their market)? What about it is unique, stronger, easier, etc.?
Because Kira is designed for college admissions, the entire experience is built with applicants and schools in mind. Many of the features that are unique to Kira are built specifically based on the needs of admissions teams we're currently working with.
We offer 24/7 applicant support and exceptional client success support from onboarding through to the completion of each cycle. We're proud winners of three International Stevie Awards for Customer Service and a Best in Biz Award for Most Customer Friendly Company of the Year!
What kind of features can customers expect to see in the near future? And longer term?
We'll continue to develop additional features that help support efficient, effective, and fair assessments for applicants and admissions teams. We're currently working to expand our practice material for applicants to help them feel ready for their assessment without spending thousands of dollars on consulting services. We're also investigating opportunities to use machine learning to augment the admissions decision-making process.
Which popular or common software does your product integrate with?
We integrate with most leading CRMs or applicant tracking systems (Salesforce, Liaison, and EnrollmentRX, to name a few) as well as many homegrown systems at institutions around the world. Kira also can operate as a standalone tool if a CRM is not present.
Software pricing can often be complex. If it's pretty straightforward, list tiers, pricing (per year, seat, etc), limits, etc. If it's not simple, use broad estimates or ranges for typical setups.
Pricing is customized based on the needs of the school and factors such as the number of applicants, the number of unique programs using Kira, and videography needs. Typical use cases can range from $10,000 to $30,000.
Is there a trial or free download available?
There's no trial or free download because each Kira assessment is customized to the unique program. We do, however, offer a free, customized demo built around your program's needs.
What kind of training/education is offered?
Client Success is included in every new contract, which includes consultative onboarding, complete product set-up and training, and an end-of-year Inspire Report where we discuss your experience and highlight usage details, applicant data, reviewer and support metrics.
Our rigorous, consultative onboarding process is designed to ensure every aspect of your Kira assessment suits your program. We’ll work together to discover the core competencies (qualities or soft skills) of your program’s most successful graduates, create questions that uncover those skills in applicants, and develop rubrics to evaluate them. Once onboarding is complete, your Success Manager will set up your unique assessment and provide complete training to you and your team on how to use the product.
Describe the implementation process and timeline.
We'll work with you to implement Kira. We recommend a minimum of 2 months to deploy, which includes the collaborative process of creating assessment criteria, choosing competencies, writing questions, building rubrics, and any training. Depending on internal resources and capacity around cross-functional elements like videography and integrations, some schools may require more time for this and some may require less.
What are the support options? List all.
All clients receive support through their Client Success Manager and 24/7 Applicant Support.