Keela FAQs

  • Who is Keela best for - their role(s) within what kind of companies.

    Keela is best for nonprofits looking to work more efficiently. It provides valuable donor insights, powerful automation, and simplifies data management. The ultimate tool for modern nonprofits.

  • How does Keela benefit them?

    + Users can manage their list of donors, projects, and contacts, as well as perform any email marketing all from the same platform.

    + The centralized dashboard and inbox give users an instant snapshot of their responsibilities, allowing them to stay on top of their various tasks, follow-ups, and messages.

    + Keela’s CRM system allows users to manage their contacts, and track their relationships and latest donation activity.

    + Users can collect donations securely as well as issue receipts and thank you notes to donors automatically.

    + Campaign management tools help users design and send marketing material to supporters, as well as monitor campaign engagement.

  • How technical do users need to be to use Keela's software?

    A modern, user-friendly interface makes it easy for users to access and manage their data

  • How/why is Keela better than those competitors (or most others in their market)? What about Keela is unique, stronger, easier, etc.?

    Affordable nonprofit management solution equipped with essential tools and tailor-made features for nonprofit organizations to help them achieve their goals, grow, and scale.
    With a starting price of just $99 per month, Keela is an affordable option that won't break the bank with hidden fees.
    Keela is a Certified B Corporation

  • Which popular or common software does Keela integrate with?

    Double the Donation
    Zapier (with ability to connect 1000+ other tools)
    Stripe
    QuickBooks
    MailChimp
    SendGrid
    Xero
    DonorSearch
    PayPal
    Eventbrite
    KeelaPay
    BitPay
    Google Analytics
    Google Tag Manager
    Gmail
    Google Calendar

  • Software pricing can often be complex. If it's pretty straightforward, list tiers, pricing (per year, seat, etc) and limits for Keela. If it's not simple, use broad estimates or ranges for typical setups.

    We determine the pricing based on the number of contacts you will have in the system. Prices start at $99 USD.

    For US organizations we offer the following:
    ✓ IRS-compliant Tax Receipts
    ✓ Data stored in the USA
    ✓ Billing in USD

    For Canadian organizations we offer the following:
    ✓ CRA-compliant Tax Receipts
    ✓ Data stored in Canada
    ✓ Billing in CAD
    ✓ Prices start at $109 CAD

    For Australian organizations we offer the following:
    ✓ ACNC-compliant Tax Receipts
    ✓ Data stored in Australia
    ✓ Billing in AUD
    ✓ Prices start at $109 AUD

  • Does Keela offer a trial or free download available?

    Free 14 days trial

  • Does Keela offer any kind of training/education for their product?

    Easy Onboarding / Customized Onboarding

  • What are the Keela support options? List all.

    + Dedicated Support Team and Quick Response Times
    + Same-Day Support
    + Personalized Premium Care

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