Kapow Software is a Kofax company headquartered in Palo Alto, CA with offices in New York, Austin, Frankfurt, and Copenhagen. Kofax plc (LSE: KFX) is a leading provider of smart process applications that simplify the business critical First Mile™ of information-intensive customer interactions. Kofax combines market leading capture, process management, analytics and mobile capabilities that enable organizations to increase their responsiveness to customers, provide better service, gain a competitive advantage and better grow their businesses while reducing operating costs.
"We needed a solution that would be flexible enough to access external and internal sources that were not currently reachable via our Search engine. Legacy content also needed to be enriched and mapped to a standard taxonomy upon migration. With its ease of use in automating essentially any process and integrating with multiple applications, Kapow Katalyst is critical for the success of any search project."
"Trinity Logistics has recouped twice our investment in Kapow Katalyst with our initial project. We have automated processing of Proof of Delivery documents, Bills of Lading, carrier invoices, and other shipping documents, enabling us to refocus several headcount on exception handling and other high-value work instead of manual website updates."
"We're seeing a 95% reduction in manual effort from our Customer Service Representatives. Kapow Katalyst handles what our users were doing, automatically, more consistently and more accurately."
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