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"Our technical users can now use our Slack community as well as technical docs to ask questions and get instant answers with kapa.ai."
“We've seen fantastic results with Kapa.ai, recently achieving a 20% monthly reduction in support tickets and significant productivity gains for our Technical Support Engineers. Kapa.ai now handles over 11,000 questions monthly from developers via our public documentation, in-app assistance, and Discord community.”
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Elastic provides real-time insights and makes massive amounts of structured and unstructured data usable for developers and enterprises. By focusing on scalability, ease-of-use, and ease-of-integration, Elasticsearch, Logstash, and Kibana power …
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