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Giva Service Management Suite delivers an intuitive, easy-to-use design that can be deployed in just days and requires only one hour of training. Giva's robust, fast and painless reporting analytics KPIs quickly measure team productivity, responsiveness and customer satisfaction, resulting in faster and higher quality decision-making. Customization and configuration are all point and click with no programming or consultants required to deliver a substantially lower total cost of ownership.
MicroPact has focused on engineering commercial off the shelf (COTS) solutions for them Government agencies and Fortune 500 corporations. Today MicroPact solutions serve 98% of U.S. states, 97% of federal agencies with 500 or more employees, and enjoy a 97% annual renewal rate. Their growth has been marked by a consistent focus on delivering powerful, adaptive, case management products that transform the way that organizations deliver successful outcomes. Their high standards for service excellence and customer support have remained consistent throughout their company's history. MicroPact's growth, achievements, and exceptional work environment are frequently recognized through numerous awards programs.
Microsoft Dynamics 365 unifies CRM and ERP capabilities into applications that work seamlessly together across sales, customer service, field service, operations, financials, marketing, and project service automation. Start with what you need and add applications as your business grows.
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