Jolt FAQs

    • Who is Jolt best for - their role(s) within what kind of companies.

      Jolt is designed to help businesses with deskless workers. This includes restaurants, theme parks, zoos & aquariums, car washes, doctor's offices, hotels, retail stores, and more. From Front of House staff to location General Managers, and corporate executives at the brand level, Jolt can be used by employees in any level of the business.

    • How does Jolt benefit them?

      Jolt is an operations management platform with solutions designed to improve customer service and provide managers with digital support. Our platform helps you increase:

      - Employee Performance: Employees who are happy, engaged, and less likely to leave.
      - Accountability: Stores are always clean, and processes are always followed accurately.
      - Food Safety: Food that is always stored safely, prepared properly, and served fresh.
      - Management Efficiency: Your entire team naturally does the right thing, at the right time, in the right way.

    • How technical do users need to be to use Jolt's software?

      Jolt's platform is seamless and easy to use regardless of your tech savviness. The most important thing to keep in mind is that operations software should make your day-to-day job easier, so you can focus on your customers.

    • What makes Jolt a leader in this space?

      Ease of use, top-rated dedicated customer support, and a unified platform that grows with you as your business grows.

    • Who are Jolt's biggest competitors (3-5 companies)?

      Zenput, Squadle, Compliance Metrix, BoHa by TransAct

    • How/why is Jolt better than those competitors (or most others in their market)? What about Jolt is unique, stronger, easier, etc.?

      Jolt is the only comprehensive digital operations platform. We offer solutions for food labeling, employee communication, task management, inventory monitoring, employee scheduling, time clock, food safety, and employee training, all in one platform.

      From a human perspective, our employees are dedicated to our customers. No red tape. We do what we need to do to make sure our customers get the most from the Jolt platform.

    • What kind of features can customers expect Jolt to release in the near future? And longer term?

      We are always expanding our platform to make sure that it fits all of our customer's needs, after all, our mission is to deliver peace of mind. You can contact us to learn more about future releases.

    • Which popular or common software does Jolt integrate with?

      Jolt integrates with various hardware products including, but not limited to, Zebra label printers and various Cooper-Atkins and ThermoWorks temperature probes. Jolt integrates with other software including PAR Brink POS and Wobot.Ai.

    • Software pricing can often be complex. If it's pretty straightforward, list tiers, pricing (per year, seat, etc) and limits for Jolt. If it's not simple, use broad estimates or ranges for typical setups.

      Standard pricing is $79.99 per month per location (paid annually) or $99.99 per month per location (paid monthly). This includes access to the entire Jolt platform and its suite of products. Discounted pricing is available.

    • Does Jolt offer a trial or free download available?

      Jolt does not offer a free download, but we do offer a POC (Proof of Concept) program for larger enterprise businesses who are looking to test Jolt. Certain items must be met in order for a business to qualify for this program.

    • Does Jolt offer any kind of training/education for their product?

      Training materials include articles/documentation on our support site as well as in-app training resources that include videos and challenges to complete.

    • Describe the implementation process and timeline for Jolt software.

      After signing up, customers are assigned a designated implementation consultant for the first 90 days. Customers have access to unlimited trainings and phone calls during that period. Afterward, they are assigned a Customer Success Manager who is available for the lifetime of the customer.

    • What are the Jolt support options? List all.

      Technical support is available via phone, email, and chat during business hours (7 am – 6 pm on weekdays) and available via email outside of business hours, on weekends, and on holidays.

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