Joblogic Review

Customer Reference Rating4.8
Devices Supported
  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based
Customer Types
  • < 50 Small Businesses
  • < 250 Medium Businesses
  • 59Testimonials
  • 56Case Studies
  • 4Customer Videos

Overview

Joblogic is a field service management tool designed to link customers and your mobile workforce and back office. You can use this single platform to manage your invoices, quotes, and jobs.

Office employees can utilize the job scheduler’s visual interface to schedule jobs. This helps with resource and time management, and prevents double booking. Joblogic Mobile offers a real-time interface between field staff and the back office. You can use it to complete forms and risk evaluation, capture images, and enter info for timesheets. Office employees can use the GPS tracking tool to view live traffic updates from engineers. The vendor presents dedicated iOS and Android apps.

Benefits

Array of Useful Functionalities

Joblogic is a web-based job management tool designed for service and maintenance businesses. It provides features for asset tracking, invoicing, costing, quoting, engineer scheduling, and job management. In addition, the vendor provides two engineer apps for Android and iOS devices that can be utilized offline.

Mobile App Features

You can use the mobile app to send job info to your engineers including: past servicing info, site asset details, office comments, site notes, and addresses. Engineers can record in real time: parts uses, mileage, and expenses, and gather customer signatures to dispatch back to the office. You can use this info to produce engineer timesheets. Plus, you can utilize GPS tracking and Google Maps integration to verify engineers’ travel records and locations.

Certificates and Electronic Forms

Joblogic provides an array of industry standard certificates and electronic forms including: major oil and gas, and electrical surveys, Legionella and water hygiene certificates, AC and chiller certificates, and risk assessments. The vendor can also create bespoke certificates or forms for your company’s needs. Plus, you can standardize and personalize customer-facing documents such as job sheets, invoices, and quotes with your business logos.

Customer Portal

Customers can use the dedicated portal to connect to engineers and office staff. The portal offers round-the-clock access to job info. Users get access to real-time job updates, they can log their own jobs, and also approve quotes. You can embed the portal into your website and customize it with your company logos and bespoke dashboards.

Product Features

  • Stock control
  • SFG20
  • Scheduling
  • Schedule of rates
  • Reporting and dashboards
  • Quoting
  • Purchase order
  • Planned maintenance
  • Payments integration
  • PartsArena integration
  • Mobile forms
  • Mobile engineer tracking
  • Mobile engineer app
  • Job tracking
  • Job costing
  • Invoicing
  • FGas compliance
  • Customer portal
  • Customer alerts
  • Boiler servicing
  • Asset management
  • Accounts integration

Pricing

Joblogic offers a free 30-day trial and 3 versions:

Basic Plan - £35/user/mo (billed monthly) or £30/user/mo (billed annually)

  • Standard features
  • Forms library
  • Phone, email, and chat support
  • Access to webinars and onboarding resources

Premium Plan - £45/user/mo (billed monthly) or £35/user/mo (billed annually)

All features of the Basic Plan, plus:

  • Engineer tracking
  • Access to consultancy services and training
  • Customer portal

Enterprise Plan – contact the vendor for a quote

All features of the Premium Plan, plus:

  • Form builder
  • Access to bespoke development resources
  • Data migration services
  • Dedicated account manager
  • 24-hour support

Customer Support

  • Phone Support
  • Live Support
  • Training