Joblogic FAQs

    • How does Joblogic benefit them?

      Although any size field service business would see massive benefits from implementing Joblogic, our software is best suited to large-medium size businesses to really get the most of it. Joblogic centralises the contractor’s service operation into a single cloud-based system. The software is available via any device with an internet connection 24/7. The Mobile App works completely offline for field operatives meaning that they can continue to work even in areas with no signal. By investing in world-class software, the Joblogic contractor has demonstrated their commitment to efficiency, compliance and customer success. Keep reading to find out why Joblogic contractors are a cut above the rest.

    • How technical do users need to be to use Joblogic's software?

      We offer a full program of training options to guide you through the software. From onboarding, all the way to going live you will have support from a member of our team. We are available via live chat, e-mail, or on the phone for real-time support enquiries. If additional training sessions are required, these are available.

    • What makes Joblogic a leader in this space?

      Unlike other FSM software providers, we have a bi-weekly release schedule. This means we constantly listen to feedback from our customers to continually improve our feature-rich software. Our mission is to provide service management businesses with world-class field service management software that enables them to grow rapidly, saving time, increasing productivity, and ensuring compliance.

    • Who are Joblogic's biggest competitors (3-5 companies)?

      Simpro, Wintac, Davisware, FieldEdge

    • How/why is Joblogic better than those competitors (or most others in their market)? What about Joblogic is unique, stronger, easier, etc.?

      State of the art technology, security, richer feature set, usability, weekly updates, years of industry experience.

    • What kind of features can customers expect Joblogic to release in the near future? And longer term?

      Subcontractor portal - give your subcontractors limited access into the system, dispatch and manage your jobs with them.
      Stock control - manage your inventory, automatic orders, vans stock, integrated just-in-time ordering
      Price book/SOR - task-based billing per customer
      Route scheduling - plan efficient routes for your workforce
      Vehicle tracking - track your vehicles in context with your jobs within one system

    • Which popular or common software does Joblogic integrate with?

      Sage, Xero, QuickBooks, KashFlow, FreeAgent, E-tech, Orchard and more. Please, enquire for more details. Public API available for further integrations.

    • Software pricing can often be complex. If it's pretty straightforward, list tiers, pricing (per year, seat, etc) and limits for Joblogic. If it's not simple, use broad estimates or ranges for typical setups.

      Joblogic is priced per licence, which means per user per month. We offer the following packages:

      Billed annually:
      Basic - £30 per user per month
      Premium - £35 per user per month
      Enterprise - please enquire

      Billed annually:
      Basic - £35 per user per month
      Premium - £40 per user per month
      Enterprise - please enquire

    • Does Joblogic offer a trial or free download available?

      Free 30-day trial - no card details needed: https://go.joblogic.com/Register
      Free demo call with our consultant - no obligation: www.joblogic.com/book-a-demo/

      To access these links, please visit our website www.joblogic.com.

    • Does Joblogic offer any kind of training/education for their product?

      Free resources - Knowledge Base: Short video tutorials, webinars, user guides, glossary etc.
      Paid training: On-site consultancy day, Full training courses (on-site or in-house), Go-live support day, Hourly online training, Mixed delegate days.

    • Describe the implementation process and timeline for Joblogic software.

      No additional hardware or software is required. With self-service imports and basic configuration, Joblogic can be set up and ready to go within hours. For bigger teams and more complicated setup, we offer training and implementation support.

    • What are the Joblogic support options? List all.

      Direct phone number, Live chat, Email support.

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