“As the software is extremely stable we just don’t need to call for support. On the rare occasions we’ve asked for advice we’ve usually got it the same day. As we are one of JETCAM’s oldest customers in the UK we have a good rapport with the engineers and they understand our business - they know where we want to go with the software. Compared to other systems that we’ve seen demonstrated JETCAM is very simple to learn and use, and we know it can support any machines we select in the future.”