"I have used James Webber Recruitment over a number of years and for the last 4 years as our principal recruitment agent for senior management and management roles. What you want from a recruitment agent is someone who takes the time to visit your hotel properties and understands the different business models and therefore personnel needs. You then need that same person to use their market intelligence and contacts to seek out, pre-interview and recommend candidates that are (as best as can be judged) genuinely interested in your property, location and business model - and prepared to be open about how they might work with and adapt to the culture and existing team players. John Nee is my personal contact at James Webber and he exemplifies the attributes referred to above. There have been very few occasions indeed over these last four years that John has not been able to find the right candidate for us. When you add to this the key skills of intelligent and thoughtful insight, great communication skills and progress updates, you consider yourself to be in thoroughly professional hands."