Jambo FAQs

  • What types of businesses are Jambo’s services best suited for?

    Jambo is best suited for government teams and organizations in industries, such as infrastructure, renewable energy, utilities, healthcare, and resource development, that manage complex relationships with stakeholders, Indigenous and Tribal groups, community members, regulators, and government agencies. It is ideal for teams that need a secure, centralized system to track engagement, ensure transparency, and produce defensible, auditable records for regulatory requirements, replacing spreadsheets or sales CRMs with a purpose-built engagement and consultation software platform.

  • How can Jambo benefit clients?

    Jambo helps customers centralize all engagement and consultation data in one secure place, improving communication, visibility, and collaboration across teams. By reliably tracking interactions, issues, and commitments, Jambo reduces risk and ensures that nothing is missed. Its powerful reporting tools enable teams to quickly create clear, defensible reports that demonstrate a complete and auditable history of engagement.

  • What geographical regions does Jambo serve?

    Jambo serves customers worldwide. It is widely used in Canada and the United States, with additional customers across Europe, the UK, the Middle East, and the Asia-Pacific region. Jambo's global presence, multilingual interface, localization features, and regional data centres enable it to support organizations operating in multiple countries effectively.

  • What are the most popular or commonly known projects Jambo has worked on?

    Jambo is trusted by governments and leading organizations worldwide to manage stakeholder engagement, track commitments, and meet regulatory and compliance requirements. Notable customers featured on Jambo's website include Dominion Energy, Cambridge University, Weyerhaeuser, Virginia Natural Gas, the Government of British Columbia, the Government of Alberta, Natural Resources Canada, and TransAlta.

  • How/why is Jambo different than those competitors or most others in their market?

    Jambo stands out by combining purpose-built stakeholder engagement and consultation capabilities with a highly intuitive, easy-to-use experience, enabling teams to manage engagement and consultation efficiently without the complexity often found in competing tools. It offers fast, expert-led onboarding and ongoing support from a dedicated, accessible Customer Success team. Trusted by government agencies and leading organizations worldwide, Jambo adheres to strict security best practices and offers Secure AI tools, making it a strong choice in competitive procurements and for organizations that need scalable, compliant, and easy-to-adopt stakeholder relationship management (SRM) software.

  • Who are Jambo’s biggest competitors?

    Jambo's competitors in the stakeholder engagement and stakeholder relationship management (SRM) software space include Borealis, Simply Stakeholders, Consultation Manager, and Tractivity.

  • What pricing tiers or structure does Jambo offer?

    Jambo is a SaaS solution with two subscription tiers. Jambo Professional starts at $995 per month for a one-year subscription, including five users and up to 20 projects. Jambo Enterprise is designed for organizations with advanced security and scalability needs, such as government teams, and includes all Professional features plus SSO, subprojects, and enhanced security and access controls.