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Jack Henry Banking is a leading provider of the integrated technology platforms banks need to process financial transactions, automate business processes, and manage mission-critical customer and business information. They now serve as the primary technology partner for approximately 1,100 banks ranging from community banks to multi-billion dollar mid-tier banks and multi-bank holding companies, including approximately 15 percent of mid-tier banks with assets ranging from $1 billion to $30 billion.
“The fast turnaround time with new loan and deposit accounts is an important competitive advantage for this platform. We can quickly approve and fund loans because this platform automatically queues …
“It was great to have people with the knowledge and experience to handle this situation for us and help respond to user questions, issues, and concerns quickly and accurately.”
“The best way to describe our customers’ reception to jhaCall Center agents would be to say our customers don’t realize they’re not actually talking to a member of our staff.”
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