"Previously, using the Niagara AX framework, data from multiple sites could not be so easily accessed nor understood in such a presentable format. FIN provided a solution whereby data from all the sites could be brought together, even though HVAC equipment from different sites may be using different communication protocols. For PfP, FIN made it simple to integrate non-core products into the estate. The client can easily understand the simplicity of the user interface and work with it in a quick and straightforward manner – it’s a big selling point. In addition to its functionality, FIN allows the user to pull back to the last 12 months to see and compare the performance of the various HVAC systems to enable better management and improvements to be effected. The maintenance contractor can now leave detailed messages to clearly show the jobs that have been booked and actioned. Furthermore, FIN allows the end user to see more easily what particular problems might be, what type of engineer is required or even if an engineer needs to go at all since the problem may be able to be fixed remotely. FIN allows for a user at, say, a remote call centre, to identify the problems and potentially remedy them remotely."