Itineris develops and implements a cloud-based CIS & CRM solution – UMAX – specifically designed for Utilities. UMAX leverages workflow automation and AI to easily manage everything from meter to cash, advanced revenue collection, assets, complex rates, conservation, marketing and campaign programs, and much more to ensure advanced customer engagement and streamlined business processes. UMAX has been developed on the powerful Microsoft Dynamics 365 platform, and is delivered as a service in the Microsoft Azure Cloud.
“Thanks to the excellent collaboration with Itineris, we have successfully completed our Wave (Working on Connection) program. The implementation of UMAX, in combination with its powerful Microsoft integration, has significantly improved our customer service, made our business processes more efficient, and reduced overall ICT costs. Proud of the result we achieved together!”
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