ITILITE FAQs

  • Who is ITILITE best for - their role(s) within what kind of companies.

    ITIITE’s travel and expense management software is useful for all the employees who travel for work across SMEs, large enterprises, unicorns, and Fortune 500 companies.

  • How does ITILITE benefit them?

    ITILITE delivers over 30% cost savings, 40% improvement in finance productivity and 60% higher employee delight to businesses.

  • How technical do users need to be to use ITILITE's software?

    Anyone with a fundamental understanding of technology can use T&E app with ease because of our interactive UI. The app can be accessed via web, iOS and Android devices. We also offer customer support 24/7*365 days for undivided and priority assistance over chat, emails, and phone calls.

  • What makes ITILITE a leader in this space?

    ITILITE is the only B2B product that offers end-to-end digitization and automation for both T&E under one roof. We empower employees to book their preferred flights and hotels within 90-seconds through highly personalized yet policy-compliant option curation and offer rewards to those who choose cost-efficient options. We deliver 5X faster reimbursements by automating approvals and reducing manual work hours. And our AI-based virtual travel consultant- Mastermind provides real-time actionable insights and consulting on your T&E program whereas our competitors offer periodic or quarterly reviews that are dependent on third-party consulting.

  • Who are ITILITE's biggest competitors (3-5 companies)?

    Our top 5 competitors are:
    SAP Concur
    TravelPerk
    Fyle
    TripActions
    Egencia

  • How/why is ITILITE better than those competitors (or most others in their market)? What about ITILITE is unique, stronger, easier, etc.?

    ITILITE makes travel and expense management easier by integrating both the processes on a single platform. We also offer the world’s first virtual travel consultant- Mastermind to provide data-driven, actionable insights about travel cost savings. Our software empowers employees to book policy compliant options without compromising on comfort and incentivizes them for saving travel costs. And our 24/7 omnichannel support helps our customers get their problems solved within 30 minutes, unlike other players who take 2-3 days.

  • What kind of features can customers expect ITILITE to release in the near future? And longer term?

    -We recently launched the world's first AI-powered consultant - Mastermind – which offers data-driven actionable insights on travel cost saving.
    -Another remarkable feature is ACH Payments which allows HR managers to process employee reimbursement automatically without needing ERP/Accounting systems.
    - In future, we plan to strengthen our workflow and analytics engine with the help of AI.

  • Which popular or common software does ITILITE integrate with?

    ITILITE integrates with leading enterprise systems across HRMS solutions, accounting solutions, SSO systems, CRM systems and a lot more. Some of them include Quickbooks, Netsuite, Okta, Expensify, Bamboo HR, Google, Sage, ZOHO Expense, Onelogin, Xero among others.

  • Software pricing can often be complex. If it's pretty straightforward, list tiers, pricing (per year, seat, etc) and limits for ITILITE. If it's not simple, use broad estimates or ranges for typical setups.

    Travel - $9.99 per trip* (*A trip may include any number of flights and hotels booked in one request)
    Expense (Billed Annually) - $4.99 per active user** per month (**An active user is someone who submits an expense report in a month)
    Expense (Billed Monthly) - $7.99 per active user** per month (**An active user is someone who submits an expense report in a month)

  • Does ITILITE offer a trial or free download available?

    Yes, you can access the fully loaded Expense Management for free for 14 days, along with the power of fully integrated Travel Management.

  • Does ITILITE offer any kind of training/education for their product?

    A free product demo can be availed to get an understanding. Furthermore, once the onboarding is done, you will get a detailed walkthrough and account setup assistance. After the onboarding, you can work with your dedicated account manager for any additional queries.

  • Describe the implementation process and timeline for ITILITE software.

    You can onboard your company yourself within 15 minutes, or choose to work with your dedicated account manager to get started in less than 24 hours.

  • What are the ITILITE support options? List all.

    ITILITE provides 24/7, human powered customer support across Chat, Email & Call. In fact, ITILITE has an unrivalled response time of - 10 secs on call, 45 secs on chat and 10 mins on email