Frequently Asked Questions
Describe who the software is best for - their role(s) within what kind of companies.
Our software is best for what we call micro businesses (less than 20 people) or for a department of a larger company. The role is typically an owner or manager of a department.
How does this software benefit them?
Get their workflow under control and know exactly where all of their time is going. Stay under budget, eliminate waste, and maximize your team.
How technical do users need to be to use the software?
Not very technical.
What makes Intervals a leader in this space?
We originally built Intervals as an internal tool for managing web development projects. Since we built it for ourselves and are a small business ourselves we intimately understand the challenges that small businesses face managing their work. This comes through with our support and the features that Intervals features. It is perfectly suited for the needs of small business. Intervals is not watered down enterprise software and it is not a single featured tool. Intervals is deliberately in the middle and hits the sweet spot for what small businesses need.
Who are your biggest competitors (3-5 companies)?
How/why is Intervals better than those competitors (or most others in their market)? What about it is unique, stronger, easier, etc.?
The perfect blend of time tracking, task management, workflow, project management and reporting. Not just time tracking or time tracking bolted on as a feature. Fully featured for the small business with time tracking that people will actually use natively.
What kind of features can customers expect to see in the near future? And longer term?
Native Mobile apps for Android and iOS
Gantt chart improvements
Task to do templates
Which popular or common software does your product integrate with?
QuickBooks online
Basecamp Classic
Google Drive
intervals Kanban tool
Software pricing can often be complex. If it's pretty straightforward, list tiers, pricing (per year, seat, etc), limits, etc. If it's not simple, use broad estimates or ranges for typical setups.
All plans include unlimited users. Not per user penalty. Our pricing is combination of active projects being managed and document storage needs. No contract or long term commitment. Month to month. Prices ranges from $59 per month to $299 per month.
Is there a trial or free download available?
Fully functional free trial with all accounts.
What kind of training/education is offered?
24/7 Online
Free GoToMeeting one on one training included with each account self service help documentation
Getting started email series
In app notifications and training
Describe the implementation process and timeline.
Very easy. Signup for a trial account and try Intervals. No credit card required. Create as many trial accounts as you like.
What are the support options? List all.
24/7 Online