Intellum FAQs

  • Who is Intellum best for - their role(s) within what kind of companies.

    The Intellum Platform is well suited for companies with a complex, or constantly evolving, product or service, who seek to maximize customer value by training and educating customers and the teams who serve them. The roles who most often seek out and implement the Intellum Platform are Customer Education, Customer Success, Enablement, Marketing, or Product leaders.

  • How does Intellum benefit them?

    Give customers, partners, or customer-facing teams a single destination for learning, on a platform that is designed to move the user towards mastery. The Intellum Platform is optimized for learner engagement, keeping users coming back to the platform over and over again for just-in-time knowledge, courses that advance their skills, ITL and VILT, and informal peer-to-peer connections.

  • How technical do users need to be to use Intellum's software?

    Users do not need to be technical at all to implement the Intellum Platform and deliver content. We make it really easy to create, manage, and present educational content to your audiences. End users need absolutely no technical know-how to use a client's Intellum-powered learning environment beyond knowing how to view a website.

  • What makes Intellum a leader in this space?

    With 20 years of innovation and leadership in the customer and employee education space, we've paved the way for engaging and effective learning initiatives that drive business outcomes.