Intelerad FAQs

  • Who is Intelerad best for - their role(s) within what kind of companies.

    Ambra Health works with Chairs/Directors of Radiology, PACS Admin/Imaging IT Directors, Director of Imaging IT/Radiology Informatics, CIO/CMO, CTO, CEO/President, Heads of Marketing, Physician Founders, physicians, and office administrators. Everyday, large hospital systems, medical groups, imaging centers, clinical research organizations, and health information exchanges rely on Ambra with confidence to significantly improve medical image management processes and workflows in the circle of care.

  • How does Intelerad benefit them?

    Chair/Director of radiology - Improves referring physician satisfaction, radiologist efficiency, accessibility to imaging, and enterprise imaging workflows.
    PACS Admin/Imaging IT - Improves radiologist satisfaction by enhancing accessibility, improves PACS uptime, interfaces with various viewing platforms and EHR systems.
    Director Imaging IT/Informatics - Improves quality measurements like read turnaround time, workflow routing optimization, error reduction, and capacity management.
    CIO / CMIO - Cost reduction and flexibility for new projects and revenue sources due to flexible cloud infrastructure.
    Physician Founders - improves staff satisfaction by reducing administration time and reducing CD usage, offers patients a new way to upload and receive imaging, integrates with EHR systems, and offers anytime, anywhere viewing and scalable storage.
    Office admin - reduces time spent on manual procedures and errors.

  • How technical do users need to be to use Intelerad's software?

    Users do not need to be technical to use the software. The platform is highly user friendly and with cloud-based solutions, system upgrades, maintenance, and storage are standard and managed by the vendor.

  • What makes Intelerad a leader in this space?

    Ambra Health is on a mission to deliver innovative medical image management solutions for the future of healthcare. Over 750 healthcare providers share images using the Ambra Health network today, resulting in 750,000+ user logins per month from across 50+ countries worldwide, an astounding growth of 500% year-over-year.

    Our unwavering belief in the power, not only of our technology, but our people is what distinguishes us—It’s why customers seek us out. As expert partners, we listen to our customers, understand their needs, and apply our extensive knowledge to deliver innovative medical image management solutions.

    We understand that every facility’s imaging challenges are unique and can walk you through the development of a customized workflow. Having performed many successful deployments and implementations, we’ll be your best-practice training guide and provide answers every step of the way. We’ll work to analyze the specific use case, address pain points, build a tailored workflow, and certify and deploy our product.

    Ambra Health is honored to be the KLAS category leader for image exchange for four years in a row.

  • Who are Intelerad's biggest competitors (3-5 companies)?

    1. LifeImage
    2. Merge Healthcare
    3. Nuance
    4. RadConnect

  • What kind of features can customers expect Intelerad to release in the near future? And longer term?

    Ambra also launched a new capability that allows providers to offer patients direct access to their medical imaging through a secure, HIPAA-compliant, online portal. Patients who have had imaging done at a facility that has deployed the new Ambra Patient Portal would automatically receive an alert once their medical imaging studies are available. Patients can then securely log-in to their profile online to access their current results or any prior medical imaging studies they had done. The imaging can be viewed, downloaded and shared directly from the portal, allowing patients to self-serve should they wish to procure a second opinion and saving administrative staff from having to rely on CDs or DVDs when making imaging available to patients.

    Ambra Health is at the forefront of the transformation of medical imaging through cloud technology. The company was recently recognized by KLAS Research as the top medical image exchange vendor for the fourth year in a row, and named Startup-of-the-year in the SIIA Company CODiE Awards. Today, more than 1,500 healthcare organizations use Ambra Health for best-in-class image exchange and cloud VNA. Ambra’s network is growing at a rapid pace of two new provider gateways per day, resulting in more than three billion images now managed through the platform.

  • Which popular or common software does Intelerad integrate with?

    Ambra Health is integrated with Epic, athenaHealth, Cerner, Greenway, drchrono, Modernizing medicine, several HIEs across the country, and more. Ambra is also able to integrate with different PACS systems and image viewers.

  • Software pricing can often be complex. If it's pretty straightforward, list tiers, pricing (per year, seat, etc) and limits for Intelerad. If it's not simple, use broad estimates or ranges for typical setups.

    Ambra Health offers a low-cost and predictable monthly payment structure based on volume and customizations.

  • Does Intelerad offer a trial or free download available?

    There are free demos available from one of our Ambra Health experts customized to each different requester.

  • Does Intelerad offer any kind of training/education for their product?

    When deciding to go with Ambra for your imaging needs, you will speak with an Account Executive and a Solutions Consultant to make sure that everything your facility needs is in place. From there, once we get your account set up, you have access to a 24/7 Product Services team. We’ll host an onsite or offsite training session with users led by a detailed agenda and content specific to your implementation. Users will become familiar with handling the imaging workflow from beginning to end and learn more about the Ambra 24/7 support team. We’ll also familiarize users with how our seamless product upgrades work.

  • Describe the implementation process and timeline for Intelerad software.

    Ambra's Product Services team works hand in hand with all new customers. After the kick off call, which confirms the scope and details of the implementation, the PS Lead and Team details a timeline and process for final deployment. During implementation, the PS team customizes the customers' account and tests any configurations with the customer. The customer provides feedback to improve any solutions which Ambra implements thereafter. Once complete, the PS Team provides a thorough training session with customer stakeholders as well as a step by step guide to the customers' new process/workflow. In addition, qe tailor our migration approach based on your scale, from deploying an Ambra Gateway to migrate your on-premise studies, series, and image level UIDs to our cloud —through to providing dedicated migration hardware to power large scale migrations.

  • What are the Intelerad support options? List all.

    Product Services Team - 24/7 support via phone and email.