Instant Housecall is Remote support software for small IT business. Provide remote technical support through firewalls, view and control PC and Mac, and automate your repairs.
“In almost thirty years of running an IT consulting firm for small business, I’ve used many remote access tools. “Back in the day” we had PCAnywhere, and other such dialup products. They were fine for their time, but they were clunky, and getting support from Symantec (or whoever) was not easy. Even though the tools progressed over the years, they had many problems. The one I was using before I moved over to Instant Housecall five years ago was a disaster. Instant Housecall isn’t perfect; nothing is. BUT: support is fantastic. It’s clear that Corey cares about his customers. That’s more important than anything. The product is excellent, but more important, the owner of the company cares, and the support is terrific.Instant Housecall has made my life a lot easier, and has made remote access much easier for myself and my clients. My techs and I have, over the years been able to provide service more quickly, and more efficiently than we had with previous products. Connection speed is good, uptime is very respectable; in five years I recall only two outages, and both were short. The subaccounts feature makes life a lot easier for several of my clients. Instant Housecall’s availability for Mac is also wonderful. But, again, more important than anything, Corey cares about his customers, and his support is wonderful. I strongly recommend Instant Housecall for its functionallty, but just as much for the man behind the product.”
Read Instant Housecall Reviews, Testimonials & Customer References from 3 real Instant Housecall customers.
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