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roommaster

Read 26 roommaster reviews and testimonials from customers, explore 11 case studies and customer success stories, and watch 2 customer videos to see why companies chose roommaster as their Hotel Management Software

It started with a simple belief: great hospitality deserves great technology.

For over 30 years, innQuest has been behind one of the industry’s most trusted hotel software platforms, roommaster.

From the beginning, roommaster has powered independent hotels around the world, helping them manage everything from front desk to bookings, distribution, payments, and revenue, all in one place.

Today, we’re entering a bold new chapter.
innQuest is now roommaster.

Why? Because the name hoteliers trust is the platform they rely on.

This isn’t just a rebrand. It’s a recommitment to:
✔️ Technology that works the way hoteliers think
✔️ Simplicity without compromise
✔️ Built by hoteliers, for hoteliers

Same people. Same mission. One trusted name.

This is Hospitality, Simplified.
This is roommaster.

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  • 26 Testimonials View
  • 11 Case Studies View
  • 2 Customer Videos View
Customer Rating Review Score based on 2226 reference ratings
4.7/5.0 (2226)
  • Summer 2025 Top Performer Hotel Management Software
    Press Release Report

26Testimonials

  • "The salesperson was extremely knowledgeable and helpful. The demo download of the software is genius. Once I was able to see and actually use the software I was hooked. I …

    Emerson Inn By The Sea

  • “Another big challenge for us is a higher turnover of staff members than the typical hospitality business because many of them must work and live in such remote locations, Near …

    Andrew Bloomfield Director of Information Technology

  • "Support is wondeful They are quick to respond, and extremely helpful and patient."

    Sunshine Suites Resort Grand Cayman
25 more testimonials currently locked

11 Case Studies

  • Ortega National Parks Simplifies Managing Hotels and Services

    Andrew Bloomfield Director of IT

  • Riley Hotel Group maintains exceptional standards using roomMaster PMS across all properties

    Lisa Zifer Vice President of Operations

  • Seaboard Hotels keeps operations smooth with roomMaster managing all properties

    Alex Moore President and Chief Executive
10 more case studies currently locked

2 Customer Videos

1 more videos currently locked

Additional roommaster Information & Resources

Read roommaster Reviews, Testimonials & Customer References from 26 real roommaster customers.

Browse roommaster Case Studies, Customer Success Stories, & Customer References from 11 businesses that use roommaster.

Watch roommaster Customer Videos to learn why 2 businesses chose roommaster.

FeaturedCustomers has 1,901,496+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.