“I have worked at Lincoln County Hospital for many years and in all of that time, the co-ordination and management of portering tasks has always been done manually. The thought of changing from the tried and tested ‘pen and paper’ method was a daunting one. Nevertheless, we knew that in order for us to proactively improve the service that we were offering to Lincolnshire, we had to move into a more accurate and modern way of working. Having carefully selected Innovise as the company to upgrade our methodologies, we were confident that a new way of working could be implemented fairly painlessly. We were right. Within a few weeks, staff had been trained and a new system had been set-up within one of our sites. The paper-based way of working is now a thing of the past.”