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Incident IQ

Read 20 Incident IQ reviews and testimonials from customers, explore 11 case studies and customer success stories, and watch 27 customer videos to see why companies chose Incident IQ as their Facilities Management Software

Incident IQ is a workflow management platform built for K-12 schools, featuring asset management, help to ticket, facilities maintenance solutions, and more. Millions of students and teachers in districts across 49 states rely on the Incident IQ platform to optimally manage and deliver mission-critical services.

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  • 20 Testimonials View
  • 11 Case Studies View
  • 27 Customer Videos View
Customer Rating Review Score based on 1239 reference ratings
4.8/5.0 (1239)

20Testimonials

  • “We made these students help desk agents on Incident IQ, but we also arranged for some individual tasks that the typical students can’t do.”

    Laurie Ramsay IT Helpdesk Supervisor

  • "Incident IQ is the first thing that everyone in this building opens when they start their day."

    Lisa Grace Moore Public Schools

  • “The benefits of Incident IQ have been numerous, for us. The workflow is a lot smarter, and it saves us a lot of time getting the ticket to the right …

    Kirk Murdock Senior Technology Officer
19 more testimonials currently locked

11 Case Studies

  • Bringing Rankin County School District’s Asset Management and Help Ticketing Into Focus …

    Elaine Low Technical Support Specialist

  • How a busy K-12 IT department graduated from spreadsheets

    Maggie Siedel Director of IT

  • New Hanover County Schools Overhauls Technology and Facilities Support with a Unified …

    Amy York Technology Help Desk Manager
10 more case studies currently locked

27 Customer Videos

26 more videos currently locked

Additional Incident IQ Information & Resources

Read Incident IQ Reviews, Testimonials & Customer References from 20 real Incident IQ customers.

Browse Incident IQ Case Studies, Customer Success Stories, & Customer References from 11 businesses that use Incident IQ.

Watch Incident IQ Customer Videos to learn why 27 businesses chose Incident IQ.

FeaturedCustomers has 1,972,203+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.