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Incident IQ

Read 20 Incident IQ reviews and testimonials from customers, explore 17 case studies and customer success stories, and watch 27 customer videos to see why companies chose Incident IQ as their IT Service Management Software

Incident IQ is a workflow management platform built for K-12 schools, featuring asset management, help to ticket, facilities maintenance solutions, and more. Millions of students and teachers in districts across 49 states rely on the Incident IQ platform to optimally manage and deliver mission-critical services.

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  • 20 Testimonials View
  • 17 Case Studies View
  • 27 Customer Videos View
Customer Rating Review Score based on 1361 reference ratings
4.8/5.0 (1361)

20Testimonials

  • “The benefits of Incident IQ have been numerous, for us. The workflow is a lot smarter, and it saves us a lot of time getting the ticket to the right …

    Kirk Murdock Senior Technology Officer

  • “All of our teams use automations [from Incident IQ].”

    Jonathan Salcedo Director of Network Technology

  • “We immediately saw what a good fit Incident IQ was, because it was the only one truly built for K-12. I can’t imagine our life here without Incident IQ. It …

    Lisa Mullett Tech Support Coordinator
19 more testimonials currently locked

17 Case Studies

  • Calcasieu Parish adds 7 IT positions with Incident IQ

    Lisa Mullett Tech Support Coordinator

  • Edmonds School District deploys 6,000 Chromebooks in a week with Incident IQ

    Jordan Suver Technology Projects Coordinator

  • Coweta Public School speeds up K-12 IT onboarding in 2022 with Incident …

    Michael Carter Director of Information Technology
16 more case studies currently locked

27 Customer Videos

  • Edmonds School District - Customer Success Story (Jordan Suver - Technology Projects Coordinator)
    Play Video
    Jordan Suver Technology Projects Coordinator
  • Henry County Schools streamline their device deployments
    Play Video
    Chris Davis Technology Operations Director
  • Moore Public Schools transform their support strategies
    Play Video
    Jun Kim Director Of Technology
26 more videos currently locked

Additional Incident IQ Information & Resources

Read Incident IQ Reviews, Testimonials & Customer References from 20 real Incident IQ customers.

Browse Incident IQ Case Studies, Customer Success Stories, & Customer References from 17 businesses that use Incident IQ.

Watch Incident IQ Customer Videos to learn why 27 businesses chose Incident IQ.

FeaturedCustomers has 2,132,930+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.