Incident IQ

Read 20 Incident IQ reviews and testimonials from customers, explore 11 case studies and customer success stories, and watch 27 customer videos to see why companies chose Incident IQ as their

Incident IQ is a workflow management platform built for K-12 schools, featuring asset management, help to ticket, facilities maintenance solutions, and more. Millions of students and teachers in districts across 49 states rely on the Incident IQ platform to optimally manage and deliver mission-critical services.

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  • 20 Testimonials View
  • 11 Case Studies View
  • 27 Customer Videos View
Customer Rating Review Score based on 1115 reference ratings
4.8/5.0 (1115)

20Testimonials

  • “We made these students help desk agents on Incident IQ, but we also arranged for some individual tasks that the typical students can’t do.”

    Laurie Ramsay IT Helpdesk Supervisor

  • "The fact that Incident IQ was designed for schools shows through and through. It’s intuitive, and users are able to navigate the system on their own with very little training."

    Philip Lacey Director of Instructional Technology

  • “Tickets were going unanswered because they were getting lost in emails.”

    Xochi Cosme DIrector of Data Support
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11 Case Studies

  • Establishing a “Game-Changing” Asset Management and Help Ticketing Solution for Democracy Prep …

    Xochi Cosme DIrector of Data Support

  • The “Night and Day” Transformation of Nampa School District’s Help Ticketing and …

    Laurie Ramsay IT Helpdesk Supervisor

  • New Hanover County Schools Overhauls Technology and Facilities Support with a Unified …

    Amy York Technology Help Desk Manager
10 more case studies currently locked

27 Customer Videos

26 more videos currently locked

Additional Incident IQ Information & Resources

Read Incident IQ Reviews, Testimonials & Customer References from 20 real Incident IQ customers.

Browse Incident IQ Case Studies, Customer Success Stories, & Customer References from 11 businesses that use Incident IQ.

Watch Incident IQ Customer Videos to learn why 27 businesses chose Incident IQ.

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