IFS assyst Review

Overview

What is assyst?

Axios Systems’s assyst is an IT service management application that presents features such as service management, asset management, collaboration, self-service, and service catalog. Its interface offers drag-n-drop functionality and permits you to design functions and interface for your processes. The software gives you a customized catalog of most requested services, which enables you to handle the ticketing process and request services. Customers are provided a self-service portal to manage requests by themselves.

assyst’s IT governance module allows you to deploy COBIT and ITIL practices, handle IT service portfolio, and generate performance reports for IT functions. The system’s multi-channel collaboration capability enables teams to communicate via web, social, mobile, email, and chat options. assyst can be deployed on-premise or as a SaaS solution.

Benefits

IT Asset Management

View and manage your assets from the planning stage to the final disposal.

Centralized Control and Full Visibility

Effective IT asset management depends on suitable technology and precise asset data: features that give you the needed automation and control to efficiently handle compliance, risks, and costs.

assyst's ITOM technology provides several asset perspectives: security, operations, support and services, compliance, software, hardware, strategic management, and others.

Visualization and Visibility

Gain complete visibility over your IT infrastructure: from your business data center, through desktop devices used by your personnel, to customer-facing digital solutions. assyst fuses real-time monitoring, application dependency mapping, and automated discovery to keep you informed about the current happenings in your IT ecosystem as well as predict what might occur next.

IT Asset Lifecycle Management

assyst streamlines IT assets management from initial procurement to final retirement. From request management through the service catalog, to delivery, support, and maintenance, and to retirement and discarding, the software aids you to govern and track your assets. It is an integrated IT management platform that blends ITSM and ITOM data into a single program to give you an exclusive 360-degree overview of every asset, its history, costs, and related activity - without needing complicated integrations.

Flexible Automation

Flexible automation helps to significantly decrease the workload of day-to-day ITOM operations. You can swiftly implement a service catalog, and combine it with process automation to manage daily asset requests. In the background, smart monitoring identifies error conditions and risks, and automatically triggers response processes to resolve compliance and performance problems as they arise. Drag-n-drop workflows and easy-to-use event management features allow you to swiftly automate delivery and response procedures.

Product Features

Pricing

Axios offers pricing information on request. Contact them directly to obtain custom pricing facts for your business.