iDenfy FAQs

    • Who is iDenfy best for - their role(s) within what kind of companies.

      iDenfy is tailored for industries: financial, healthcare, e-commerce & retail, gaming, transportation, proxy networks, crypto & blockchain, and sharing economy

    • How does iDenfy benefit them?

      iDenfy protects from fraud, fake accounts, illegal activity, and money laundering. Ensures transparency, compliance with regulations (know your customer, anti-money laundering), and makes user onboarding fast, safe, and cost-saving.

    • How technical do users need to be to use iDenfy's software?

      iDenfy can be used with or without integration. iDenfy dashboard allows creating ID verification sessions within a couple of clicks, software can be used by users without any technical experience.

    • What makes iDenfy a leader in this space?

      iDenfy provides a powerful, all-in-one identity verification, fraud prevention, and compliance platform. iDenfy is built to be fit for every size of business with cost-saving pricing.

    • Who are iDenfy's biggest competitors (3-5 companies)?

      Jumio, Onfido, Trulioo, Veriff

    • How/why is iDenfy better than those competitors (or most others in their market)? What about iDenfy is unique, stronger, easier, etc.?

      iDenfy has higher successful ID verification rates. Software is easier to use for customers. Additional human supervision for every ID verification. Pricing is cost-saving, and clean without hidden fees. Fast and professional customer support is our priority.

    • What kind of features can customers expect iDenfy to release in the near future? And longer term?

      iDenfy currently offers ID verification services, business verification services, AML screening and monitoring, fraud scoring, customer risk scoring, phone verification, and anonymous IP prevention and detection.

      In the near future, we will deliver transaction monitoring, payment card and bank verification, and social profile verification.

    • Which popular or common software does iDenfy integrate with?

      iDenfy is integrated with more than 2500+ software via Zapier automation.

      iDenfy ID verification has plugins for WordPress, Woocommerce, and Shopify.

    • Software pricing can often be complex. If it's pretty straightforward, list tiers, pricing (per year, seat, etc) and limits for iDenfy. If it's not simple, use broad estimates or ranges for typical setups.

      Pay only for the successfully onboarded customer (don't pay for fraudulent users, incorrect verifications, unfinished verifications, etc.)

    • Does iDenfy offer a trial or free download available?

      iDenfy offers an ID verification trial for free.

    • Does iDenfy offer any kind of training/education for their product?

      iDenfy support is available 24/7 for all customers for any questions. Documentation on how to integrate and use software is provided.

    • Describe the implementation process and timeline for iDenfy software.

      iDenfy identity verification software can be used with or without integration. Integration with plugins is very quick and easy and can be integrated within a couple of minutes. The full integration timeline depends on requirements.

    • What are the iDenfy support options? List all.

      Ticketing system, Slack, Email, WhatsApp.

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