"Updating Customer Due Diligence is often tedious and time-consuming for both the member and the Credit Union, requiring documents to be photocopied and posted or scanned and emailed, often resulting in significant delays and GDPR compliance issues. Gurranabraher CU was looking for an affordable solution that would make the process seamless and convenient for its existing members."
“With a relentless focus on continuously improving our customer experience, we look forward to continuing to work together with ID-Pal to further enhance our on-boarding experience, bringing efficiencies to our clients and partners whilst also achieving our regulatory compliance objectives”