ICUC is a social media management services company delivering content moderation, community management and social listening services. With a team of over 400 multilingual specialists, ICUC provides social customer care solutions to a variety of industry leading global clients 24/7, 365. Minimising risk, building customer loyalty and maximising insight through a combination of technology and human-powered solutions, ICUC is truly a scalable, reliable and “always on” 24x7 solution. Working as an agency partner or directly with a brand, ICUC makes lives better for the world's biggest brands.
"When the pandemic hit and we were faced with necessary budget cuts, the only agency that got protected was ICUC. We just knew that we could not move on without ICUC's help."
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