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ICUC

Read 9 ICUC reviews and testimonials from customers, explore 27 case studies and customer success stories, and watch customer videos to see why companies chose ICUC as their Content Moderation Services

ICUC is a social media management services company delivering content moderation, community management and social listening services. With a team of over 400 multilingual specialists, ICUC provides social customer care solutions to a variety of industry leading global clients 24/7, 365. Minimising risk, building customer loyalty and maximising insight through a combination of technology and human-powered solutions, ICUC is truly a scalable, reliable and “always on” 24x7 solution. Working as an agency partner or directly with a brand, ICUC makes lives better for the world's biggest brands.

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Customer Rating Review Score based on 1443 reference ratings
4.8/5.0 (1443)

9Testimonials

  • "But the real win was Lipton’s Twitter channel becoming a catalyst for connection, where strangers not only bonded over Lipton Iced Tea, but also introduced themselves to one another, finding …

    Katie Gillis Senior Strategist

  • “In 2020, our partnership with ICUC saved us approximately 43% in traditional staffing costs, allowing us to allocate our internal resources where needed elsewhere while still maintaining our desired level …

    Hedy Long Director of Advertising

  • "In the 12 months prior to partnering with ICUC, Boston Pizza had a response rate of 3% and an overall rating of 3.3/5. Year to date (2021), we have a …

    Cory Goddard Senior Director, Operation Systems & Training
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27 Case Studies

  • Walt Disney World - Customer Case Study

  • Boston Pizza boosts response rate from 3% to 99% with ICUC

  • How Safelite Autoglass Cut Staffing Costs by 43% with ICUC.Social Community Management

    Hedy Long Director of Advertising
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Additional ICUC Information & Resources

Read ICUC Reviews, Testimonials & Customer References from 9 real ICUC customers.

Browse ICUC Case Studies, Customer Success Stories, & Customer References from 27 businesses that use ICUC.

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