ICUC is a social media management services company delivering content moderation, community management and social listening services. With a team of over 400 multilingual specialists, ICUC provides social customer care solutions to a variety of industry leading global clients 24/7, 365. Minimising risk, building customer loyalty and maximising insight through a combination of technology and human-powered solutions, ICUC is truly a scalable, reliable and “always on” 24x7 solution. Working as an agency partner or directly with a brand, ICUC makes lives better for the world's biggest brands.
"In the 12 months prior to partnering with ICUC, Boston Pizza had a response rate of 3% and an overall rating of 3.3/5. Year to date (2021), we have a response rate of 99% and an overall rating of 4/5, with an additional 20,000 reviews."
Read ICUC Reviews, Testimonials & Customer References from 9 real ICUC customers.
Browse ICUC Case Studies, Customer Success Stories, & Customer References from 23 businesses that use ICUC.