ICR Evolution is to help you connect with your customers in an agile, simple, efficient and productive way. The software Evolution allows you to be where your customers are, at the right time and in the most natural way. Answer calls, emails, chats, and social media messages from the same platform to offer a 100% omnichannel customer service experience. They are a flexible and dynamic work team, with a successful journey in the customer experience sector.
"No matter where they are or what time it is, our customers can ask for help and receive excellent care thanks to the omnichannel functions in EVOLUTION."




Read ICR Evolution Reviews, Testimonials & Customer References from 26 real ICR Evolution customers.
Browse ICR Evolution Case Studies, Customer Success Stories, & Customer References from 24 businesses that use ICR Evolution.