Hubble FAQs

    • Who is Hubble best for - their role(s) within what kind of companies.

      Hubble is made for organizations with JD Edwards and/or Oracle E-Business Suite ERP systems. Users within Finance and IT are typically the primary users, but Hubble can be customized for many additional uses or departments.

    • How does Hubble benefit them?

      Hubble gives organizations a complete performance management solution that integrates with their Oracle or JDE ERP, in real-time, to provide automated reporting, analytics, and planning capabilities.

    • How technical do users need to be to use Hubble's software?

      Hubble is designed for finance and business users of all technical levels. Our pre-built reporting templates make it easy for end-users to create and customize reports in just a few clicks and without the intervention of the IT department. Power users can also put their technical skills to work for more customized reports or calculations.

    • What makes Hubble a leader in this space?

      Hubble was recognized as a leader in the niche quadrant on the Gartner Magic Quadrant for FCPM for having the highest customer satisfaction and a strong global presence with an integrated, real-time solution focused on JD Edwards and Oracle E-Business Suite.

    • Who are Hubble's biggest competitors (3-5 companies)?

      IBM Cognos, Oracle Hyperion, Anaplan, Adaptive Insights

    • How/why is Hubble better than those competitors (or most others in their market)? What about Hubble is unique, stronger, easier, etc.?

      Hubble is the only fully-integrated CPM suite that has been purpose built for Oracle and JD Edwards. And, we provide real-time (ie no ETL or data warehouses) business performance information based on a single source of truth giving end-users the ability to immediately assess current business standing anytime, anywhere.

    • What kind of features can customers expect Hubble to release in the near future? And longer term?

      Hubble is always focusing on innovation…In the future we are looking to incorporate connectors to Netsuite and SAP ERP data, as well as provide a solution for pure data discovery. We are always adding new features and templates based on customer challenges, needs, and feedback.

    • Which popular or common software does Hubble integrate with?

      Hubble is fully-integrated with JD Edwards and Oracle E-Business Suite ERP systems. Hubble can also integrate with secondary data systems like your CRM, payroll system or other sources of data as well.

    • Software pricing can often be complex. If it's pretty straightforward, list tiers, pricing (per year, seat, etc) and limits for Hubble. If it's not simple, use broad estimates or ranges for typical setups.

      Hubble can be purchased on either a perpetual or subscription basis. Pricing is typically per user, with different user types having different costs. Contact the Hubble team at info@gohubble.com to get a quote.

    • Does Hubble offer a trial or free download available?

      Due to the nature of our integration with JD Edward and Oracle E-Business Suite, we do not offer a free download.Contact the Hubble team at info@gohubble.com to get a personalized demo.

    • Does Hubble offer any kind of training/education for their product?

      We offer a range of training or educational opportunities, including: Onboarding, training classes, consulting, and annual user group events. We also have the Hubble community which provides users with webinars, tips and tricks, user documentation, and more.

    • Describe the implementation process and timeline for Hubble software.

      The implementation process will vary depending on the complexity of a customer’s systems, but will always include some level of involvement with Hubble’s support or services teams. We have had simple installations done over the phone in one hour, but a typical implementation will be between 1-4 weeks and include things like training, importing existing reports, and data integrity checking.

    • What are the Hubble support options? List all.

      We offer 24-7 support available through a support portal for end-users. Our support team consistently receives satisfaction ratings higher than 95%.

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