"From day one, How & How showed they understood our ask — bringing a strong connection from our goals and research through to creative; this has been executed with a level of thinking, design and creativity, including respect for our brand, which has continually impressed us. Both us as a marketing team, and our internal stakeholders, have gained a great deal from the thorough and collaborative process. The combination of creativity, agility and super-efficiency has been a breath of fresh air and has helped us raise the game."