Housing Support Pro Testimonials

“We are a geographically challenged organisation and all too often mobile officers are put under pressure to become more visible and accessible to customers, but they are trapped by having to permanently come back to the office to do paperwork. The driver for implementing a mobile working solution was to enable Housing Officers to become more mobile and accessible for tenants, working effectively within their communities while maximising time and visibility.”

“Our partnership with Footprint Solutions is about being able to maximize the relationship mobile officers have with tenants while out in the field. By using the application we expect to see significant time savings for the Neighborhood team due to the fact an officer can complete more tasks during one transactional visit with a customer. We are also hoping to embrace some of the added services such as text messaging large groups of customers, which is something we recognize our customers would benefit from. We look forward to utilizing the solution and realizing savings and efficiency gains as a result.”