“Total visibility is a huge benefit and enables us to improve customer service and interaction with tenants.”
“Mobile solutions have been previously looked at but have never progressed through the investigation/trialing stage. I wanted something that would integrate well and really benefit those using it, making their job easier and ultimately providing a better service to our customers. Demonstrating this ensured we got buy in from staff who will be using it. Having spent time working with Housing Support Pro to design forms and processes fit-for-purpose, we have now supplied the relevant staff with iPads allowing them the opportunity to familiarize themselves with using a mobile device while on a job. We want our staff to buy into the solution and use it effectively, which is why we are taking a considered approach to implementation.”







