Housecall Pro is a cloud-hosted field service management solution that empowers service employees to automate their workflows. The platform includes a web portal and native mobile app, and is ideal for a variety of industries including HVAC, electrical, plumbing, cleaning, and more.
With Housecall Pro, businesses can bid goodbye to paperwork and embrace digital automation. Key features of the program are email and postcard marketing automation, company chat, customer notifications, automated invoices and receipts, estimates, payment processing, dispatching, and job scheduling. Customers can use the Housecall mobile app to book services, communicate via a central messaging platform, and make payments online. The mobile app is compatible with iOS and Android devices.
Housecall Pro enables service providers to embrace technological advancements to boost their customer service quality. The system can digitize your business completely and help you graduate to a fully automated platform by eliminating common input challenges.
The application presents advanced capabilities for dispatching and scheduling, which you can do even on mobile devices. Your team can access schedules easily and get email notifications as soon as jobs are assigned to them. In addition, the administrator can set up access permissions based on user roles to prevent unauthorized access to vital data.
Utilize the GPS and time tracking functionality to monitor your employees and pay them for the hours worked. The program maintains a historical record of your provided services, which makes it simple to export info for reporting. Plus, you can summarize your activities from the system utilizing a standard template or by producing a custom one.
Your field agents can use the Housecall Pro live chat tool to exchange info. This feature allows you to assign replacements immediately, and impress your customers with service professionals who are accessible 24/7 and ready to respond to client requests as soon as they get the message.
With HouseCall Pro, you can enable your customers to book your services online on your website, and on your Facebook and Yelp profiles. All these channels are synced with your Housecall Pro calendar, so all bookings will immediately appear on it. Customers can also book your services simply by pressing a button on the platform’s mobile app.
Housecall Pro offers 3 pricing plan: