Horizontal Digital is an experience forward consultancy that invests in understanding the needs, wants and ambitions of customers through the data they provide — data that is unlocked across every digital experience and engagement. They use this data to meet customers in the right moment, at the right time, on the right channel. And they amplify these moments with precise strategies, technologies and creative approaches to maximize their value.
"One of the most satisfying things to achieve is a program that has stayed true to the charter and is working as designed. We started an eCommerce journey without knowing how to achieve our goal. We had passion and drive, but no prioritized plan or roadmap. In the end, our results stayed true to the charter GCI and Horizontal jointly created in 2019. Our digital channel is now a critical sales channel, adding value for our customers, and results to our bottom line."
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