HoneyBook FAQs

  • Who is HoneyBook best for - their role(s) within what kind of companies.

    A variety of small businesses have found HoneyBook helpful for booking clients, staying organized, and streamlining their business. Some of our most popular types of users include: graphic designers, djs, photographers, business coaches, web designers, consultants, interior designers, videographers, calligraphers, business coaches, health & wellness professionals, doulas, caterers, event planners, copywriters, bakers, florists, travel professionals and more.

  • How does HoneyBook benefit them?

    HoneyBook offers easy-to-use features that help small business owners run their business more efficiently and seamlessly manage clients from first inquiry to final payment. Learn more about our HoneyBook features
    Core features include:

    Lead capture (contact form)
    Project management
    Streamlined client communication
    Templates
    Invoices
    Proposals (invoice + contract)
    Contracts
    Brochures
    Questionnaires
    Online payments
    Bookkeeping
    iOS and Android App

  • How technical do users need to be to use HoneyBook's software?

    HoneyBook is an easy-to-use software platform designed to help small business owners streamline their processes and manage clients from inquiry to payment.

  • What makes HoneyBook a leader in this space?

    HoneyBook is a cloud-based customer relationship management (CRM) built for small businesses. It’s an easy-to-use software built to help small business owners streamline their business processes from inquiry to invoicing. HoneyBook lets users manage projects, book clients, sign contracts online, send invoices and accept payments.

    On HoneyBook users are able to view and track various stages of a project, as well as keep invoices, contracts and other documents in one place. Plus, users can respond to clients quickly and professionally with automated follow-ups using personalized templates and notifications. In addition, automated payment reminders can be sent and task reminders can be created based on the projects.

  • Who are HoneyBook's biggest competitors (3-5 companies)?

    Dubsado, 17hats, Tave, Paypal, and QuickBooks.

  • How/why is HoneyBook better than those competitors (or most others in their market)? What about HoneyBook is unique, stronger, easier, etc.?

    HoneyBook focuses on making it easy for creative service providers to manage their projects and leads, grow their business and get paid for the work they do. Our focus is on helping those in the creative service industries reduce the time they spend doing administrative tasks so they can focus on what matters most to them. Our members say they love HoneyBook because:

    It helps their brand stand out and their business look more professional
    It helps them stay organized
    It’s easy for them and their clients to use
    Account setup is included in the membership
    Ultimately, it helps them win more clients

  • Which popular or common software does HoneyBook integrate with?

    HoneyBook integrates with tools such as QuickBooks, Calendly, Zapier, Gmail and Google Calendar.

  • Software pricing can often be complex. If it's pretty straightforward, list tiers, pricing (per year, seat, etc) and limits for HoneyBook. If it's not simple, use broad estimates or ranges for typical setups.

    1. Starter Plan: $19 per month, or $16 per month on annual plan

    This plan is designed to give you a chance to thoroughly dig into our product and get a true sense of HoneyBook and if we’ll work well for your business. We created this plan because we want you to save some money while you’re getting HoneyBook integrated into your business.

    2. Essentials Plan: $39 per month, or $32 per month on annual plan

    This plan allows you to add team members to your account and gives you access to our scheduler, automations, QuickBooks Online Integrations, and more.

    3. Premium Plan: $79 per month, or $66 per month on annual plan

    In addition to all of the features you get in the Essentials plan, you'll also be able to add unlimited team members as well as multiple companies. You'll also get assigned a dedicated account manager on top of priority support.

  • Does HoneyBook offer a trial or free download available?

    We offer a free 7-day trial to get you going—no credit card required! You’ll have full access to a HoneyBook account, allowing you to play around and make sure it’s right for your business. If you need assistance, you can live chat with our product specialists from right within the platform—or request a demo for an even more hands-on experience!

    Once you decide to start your membership, our team can even help you set up your account to make sure you really hit the ground running.

  • Describe the implementation process and timeline for HoneyBook software.

    HoneyBook has a number of file, email, and pricing Templates that you can build into your account to save you time down the line. Or, you can take advantage of our one-time, complimentary account building service—our team can build your first Templates for you to help get you started! account building service —our team can build your first Templates for you to help get you started!

  • What are the HoneyBook support options? List all.

    Questions? Concerns? We’re here to support you every step of the way. We have real, live people available to chat 7 days a week, and online help resources that are available 24 hours a day.

    Support
    Our support team is here 7 days a week to help with troubleshooting & technical questions.
    Email: concierge@honeybook.com