Homeless Link is the national membership charity for organisations working directly with people who become homeless in England. They work to make services better and campaign for policy change that will help end homelessness. They also develop new products that can help improve services and fund their campaign to end homelessness. Their national and regional teams offer support, link up agencies, and provide advice, consultancy and tools to help improve services. Their vision is of a country where everyone has a place to call home and can expect the support they need to keep it.
"We work towards making a realistic offer through our assessment. We use a persistent and consistent approach – ensuring that we are clear and avoid mixed messages. There might be paperwork and phone calls behind the scenes but externally (to the service user) it’s a clear message.”
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