Hiya mission is to modernize voice with trust, identity and intelligence. Their Voice Performance Platform connects businesses with their customers, protects people from spam and fraud calls, and helps carriers secure their networks for all. Hiya’s SaaS applications, Hiya Connect and Hiya Protect, serve more than 200M users worldwide, power services like AT&T Call Protect and Samsung Smart Call, and deliver voice performance insights that move businesses forward.
"The performance increases that we’ve seen have proven that our consumers are appreciative of our company information displaying on their devices. By ensuring that the customer sees exactly who’s attempting …
"Identifying our calls with Hiya Connect has resulted in 37% more customers answering–27% on the first attempt. That directly impacts new policies, WFM planning, and hourly agent costs."
"These numbers are nothing short of phenomenal. This gives our agents more at-bats to talk to and educate consumers we previously wouldn’t have been able to reach."
Read Hiya Reviews, Testimonials & Customer References from 11 real Hiya customers.
Browse Hiya Case Studies, Customer Success Stories, & Customer References from 12 businesses that use Hiya.
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