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Hiya

Read 11 Hiya reviews and testimonials from customers, explore 12 case studies and customer success stories, and watch customer videos to see why companies chose Hiya as their Conversation Intelligence Software

Hiya mission is to modernize voice with trust, identity and intelligence. Their Voice Performance Platform connects businesses with their customers, protects people from spam and fraud calls, and helps carriers secure their networks for all. Hiya’s SaaS applications, Hiya Connect and Hiya Protect, serve more than 200M users worldwide, power services like AT&T Call Protect and Samsung Smart Call, and deliver voice performance insights that move businesses forward.

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Customer Rating Review Score based on 1047 reference ratings
4.8/5.0 (1047)

11Testimonials

  • "We thought we would see a rise in answer rates by a percentage or two. We weren’t expecting such a significant increase."

    Emerson Jacobelli Director of Consumer Contact Center

  • "With Hiya Connect, an increase in answer rates translated into higher RPC rates and more debts collected, faster."

    America Largest Used Car Retailer

  • "Being able to verify effectiveness with robust data is one of the most important things other call centers should consider when evaluating vendors. Be able to see results in the …

    OppFi Senior Data Scientist
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12 Case Studies

  • How the UK’s leading motoring organization increased answer rates and impacted the …

  • A Data-Driven Performance Approach Leads to Higher Connection Rates

  • Leading Financial Services Organization Better Reputation Positive Branded Call Experience and Increased …

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Additional Hiya Information & Resources

Read Hiya Reviews, Testimonials & Customer References from 11 real Hiya customers.

Browse Hiya Case Studies, Customer Success Stories, & Customer References from 12 businesses that use Hiya.

FeaturedCustomers has 2,045,712+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.