Hive FAQs

    • Who is Hive best for - their role(s) within what kind of companies.

      Hive is great for teams of all sizes, but teams of over 10 people have found the most success with the native email integration, native chat, and action card assignment functionalities. Agencies and marketing teams who have mostly project-based work find Hive the most helpful and efficient, as the project-based app helps sort actions by individual project and client.

    • How does Hive benefit them?

      - Manage individual action items and to-dos
      - Track multiple projects
      - Assign actions to individuals
      - Monitor emails with native email integration
      - Chat internally with Hive's native chat
      - Integrate with over 1,000 apps like Google Drive, Slack and Hubspot

    • How technical do users need to be to use Hive's software?

      Hive is a very user friendly tool -- the interface is user-friendly even for individuals with little project management tool or software experience. Hive also offers weekly demos for current or potential customers to answer any questions or provide guidance.

    • What makes Hive a leader in this space?

      Hive's native email integration, which pulls Gmail and Outlook messages into the app itself, is the first of its kind. This integration enables full connectivity through the app, and helps consolidate efforts. Hive also has extensive project views, ranging from table to Gantt and Kanban, which allows each user to customize their own dashboard view.

    • Who are Hive's biggest competitors (3-5 companies)?

      - Asana
      - Monday.com
      - Smartsheet
      - Trello

    • How/why is Hive better than those competitors (or most others in their market)? What about Hive is unique, stronger, easier, etc.?

      Hive's native email integration is unique and one-of-a-kind. Hive also has unlimited guest users, a built-in note-taking tool, an analytics dashboard, and request forms. Forms and analytics are customizable for each user and client.

    • What kind of features can customers expect Hive to release in the near future? And longer term?

      Hive is getting ready to launch several new features, including a Salesforce integration, timesheets, and resource planning. The Salesforce integration will automatically kick off project templates in Hive when opportunities are closed in Salesforce. Timesheets will record time spent on specific projects or tasks by filling out timesheets directly in Hive, and resource planning will assign actions to certain types of resources when building out project plans and templates.

    • Which popular or common software does Hive integrate with?

      Hive integrates with Slack, Google Drive, Outlook, OneDrive, Gmail, Box, Zendesk, Intercom, and many more.

    • Software pricing can often be complex. If it's pretty straightforward, list tiers, pricing (per year, seat, etc) and limits for Hive. If it's not simple, use broad estimates or ranges for typical setups.

      - Professional: $12 per user, per month when billed annually, $16 per user, per month when billed monthly
      - Enterprise: Includes dedicated account executive, Hive Analytics, custom integrations and more. Contact the Hive team for details

    • Does Hive offer a trial or free download available?

      Hive has a 14-day free trial available at hive.com

    • Does Hive offer any kind of training/education for their product?

      On-premise installation of Hive is available with the Enterprise solution.

    • What are the Hive support options? List all.

      Hive's enterprise solution offers the most comprehensive support for large organizations.

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