HighRadius FAQs

  • Who is HighRadius best for - their role(s) within what kind of companies.

    HighRadius thrives on the value provided to each customer through transformation projects. Whether it’s a large global enterprise with multiple business units, a mid-sized company with a simpler IT landscape, or even a small business it tailors to the needs of every customer. And our three core operating principles: reducing the total cost of ownership (TCO) of receivables solutions, delivering a concrete return on investment (ROI), and providing innovative functionality to the market helps us align with our vision and achieve greater success rates for our customers.

    Our products provide value to a wide range of customers and are especially relevant to industries like consumer products, manufacturing, distribution, energy, and others that sell products or provide a service to other businesses.

    Our customers range from some of the largest global corporations including more than 200+ Global 2000 companies as well as mid-size enterprises that don’t have the IT resources to consolidate on an ERP platform but still want to automate and streamline their receivables and treasury processes.

  • How does HighRadius benefit them?

    We empower our customers to be able to work more accurately and efficiently, forecast and manage cash, get paid faster, and improve key metrics like Days Sales Outstanding (DSO) and improve working capital availability.

    The HighRadius AI-based Integrated Receivables Platform connects credit, billing & invoicing, cash application, deductions, and collections into a single business process so that you can build a high-performance culture for your Order to Cash teams

  • How technical do users need to be to use HighRadius's software?

    HighRadius is a Cloud-based SaaS solution that is both ERP and third-party system agnostic. It can integrate with any ERPs, 3rd party systems, and legacy systems making it a highly adaptive solution.

    It offers a very intuitive user interface to complement the user and help them with a smooth and extremely frictionless experience.

  • What makes HighRadius a leader in this space?

    HighRadius is the category-defining market leader in the Order to Cash landscape. With proven Artificial Intelligence capabilities and use-cases. Trained on over $2.23 Trillion A/R Transactions annually, Rivana™ Artificial Intelligence for Accounts Receivable converts receivables faster and more effectively by using machine learning for accurate decision making across both credit and receivable processes.

    HighRadius offers an integrated end-to-end platform connecting the end-to-end Order to Cash process. It also enables suppliers to digitally connect with buyers via the radiusOne™ network, closing the loop from the supplier accounts receivable process to the buyer accounts payable process.

    HighRadius also delivers plug-and-play solutions for mid-market clients to be up and running in less than 4 weeks with the RadiusOne A/R Suite.

  • How/why is HighRadius better than those competitors (or most others in their market)? What about HighRadius is unique, stronger, easier, etc.?

    HighRadius differentiates itself from the market as the world’s only end-to-end automation platform powered by AI. It eliminates the silos within Credit, Collections, Cash Application, Electronic invoicing and payment processing, and Deductions Cloud. HighRadius with its wide range of industry expertise primarily focuses on A/R innovations and has successfully completed 1600+ finance transformation projects all across the world. And recently, HighRadius has been recognized as a global leader in IDC MarketScape Research 2020 for its A/R innovations.

  • What kind of features can customers expect HighRadius to release in the near future? And longer term?

    Please get in touch with us to know more

    https://www.highradius.com/contact/

  • Which popular or common software does HighRadius integrate with?

    HighRadius Integrated Receivables Automation Platform seamlessly integrates with all ERP systems (SAP, Oracle, Microsoft Dynamics, Netsuite, Sage Intact, and more) and A/P portals (SAP Ariba, Coupa, AvidXchange, Quickbooks, Xero, Sage, etc) to help A/R leaders operate at a global scale.

    Apart from this HighRadius also integrates with 45+ global & regional credit agencies (D&B, Experian, and more), 100+ banks (Wells Fargo, Bank of America and more), and 1000+ web aggregators (including FedEx, Target, Walmart, and more).

    To learn more, please get in touch with us https://www.highradius.com/contact/

  • Software pricing can often be complex. If it's pretty straightforward, list tiers, pricing (per year, seat, etc) and limits for HighRadius. If it's not simple, use broad estimates or ranges for typical setups.

    HighRadius is a SaaS company that follows a subscription-based pricing model where you pay-as-you-go which eliminates any sort of upfront cost before using. This sort of pricing is completely different from any conventional software license where the complete cost has to be paid upfront in order to get access to the software. There are a lot of other benefits of using a subscription model over a license such as no server, storage, or infrastructure management, no hidden yearly costs of the upgrade, maintenance. etc which helps in improving the efficiency of the process without the headache of running it yourself.

  • Does HighRadius offer a trial or free download available?

    HighRadius believes in customization based on your needs. We offer a complimentary A/R assessment session with our O2C technology expert who will do a process maturity assessment and suggest the automation roadmap.

  • Does HighRadius offer any kind of training/education for their product?

    HighRadius offers detailed training to the customers and their team. We offer training sessions and free onboarding modules to ensure faster user adoption.

  • Describe the implementation process and timeline for HighRadius software.

    Please get in touch with us to know more

    https://www.highradius.com/contact/

  • What are the HighRadius support options? List all.

    Please get in touch with us to know more

    https://www.highradius.com/contact/