Helpmonks is a customer management platform that helps customer support teams become better together — it provides tools to understand your customers better and to help become better engaged with them. Helpmonks is the only all-in-one customer service platform to combine a Shared Inbox, Live-Chat, Email Campaigns, Email Automation, CRM, ToDos for Teams, Knowledge Base (coming soon), and Workgroups.
"Works Well for multiple users. I like having the dashboard all on one screen so that you know if you need to go into that certain inbox to check emails. I like that owners can assign noted to me and I will see them easily. Draft typed messages are saved automatically - I find this super useful. The ability to look at all email boxes in one screen shot saves time - you know which mailboxes you need to address and those you can leave alone."
Read Helpmonks Reviews, Testimonials & Customer References from 5 real Helpmonks customers.