"I've used a few different VAs over the years and HelpDesk is simply a cut above. Kristal is a pleasure to work with, really listens to our needs, asks thorough questions and always matches us with someone from her team who can support us quickly and effectively. We currently work with three VAs on her team, each for different areas of our business. Kristal is always able to match us with someone with the expertise we need. The one time she didn't, she went the extra mile to get the best person for the job trained in the system we needed support with. She really goes the extra mile. We are very grateful for Kristal and her team!"