"Helmes has proactively helped us to develop the self-service portal that more than 50 percent of our customers use. Our self-service is a well-accepted tool by job seekers, career changes employers, and partners and is gaining momentum year after year. The most significant impact of the job mediation module is that we can provide better and faster matches between the people and job ads. The cooperation between Helmes and the Unemployment Insurance Fund in creating a self-service portal has been agile, flexible and we have been able to react to rapid environmental changes, as was the case in 2020 emergencies and lockdowns. Helmes is a strong link in our larger team of development partners to provide the necessary services to our customers and to contribute to the implementation of e-government in Estonia."