Hatchbuck FAQs

    • Who is Hatchbuck best for - their role(s) within what kind of companies.

      Small businesses with 2 to 10 employees excel at managing and following-up with every customer and prospect with Hatchbuck's easy-to-use sales and marketing platform. Marketing agencies with smaller clients also have found a hidden gem when it comes to Hatchbuck's big-budget functionality in a simple, affordable package.

    • How does Hatchbuck benefit them?

      Small businesses are:
      Capturing new leads from their website with online forms
      Sending personalized email sequences or campaigns with email marketing and marketing automation tools
      Tracking sales through the deals pipeline
      Identifying hot sales opportunities with the power of website tracking, email tracking and automated lead scoring
      Analyzing the ROI of sales and marketing activity in two simple dashboards

      In addition, marketing agencies are:
      Packaging Hatchbuck as part of their offering, extending new services to their clients and growing retainer business
      Showing clients the ROI of their service offering through sales and marketing dashboards
      Delivering leads they generate for their clients directly to the client's CRM, closing the loop from lead to customer
      Duplicating emails, campaigns and processes across client accounts to quickly scale

    • How technical do users need to be to use Hatchbuck's software?

      Compared to other CRM and marketing automation products, Hatchbuck is incredibly intuitive and easy to use for non-technical users.

    • What makes Hatchbuck a leader in this space?

      Hatchbuck has been an integrated CRM and marketing automation platform since it's inception in 2012. Since the beginning, Hatchbuck has filled a need small businesses have for simple tools they can get up and running in days - not weeks - without technical resources.

    • Who are Hatchbuck's biggest competitors (3-5 companies)?

      Hubspot
      Infusionsoft
      Active Campaign

    • How/why is Hatchbuck better than those competitors (or most others in their market)? What about Hatchbuck is unique, stronger, easier, etc.?

      Hatchbuck is perfect for businesses that want to get up and running quickly on a powerful system that isn't weighed down by unnecessary tools and features. Our simple CRM and marketing automation platform is easy for new users to adopt into their process, and is always backed by our responsive and friendly support team.

    • Which popular or common software does Hatchbuck integrate with?

      Hatchbuck integrates with Zapier, connecting you to thousands of apps you know and love.

    • Software pricing can often be complex. If it's pretty straightforward, list tiers, pricing (per year, seat, etc) and limits for Hatchbuck. If it's not simple, use broad estimates or ranges for typical setups.

      Starter: $39/mo. for 1 User, 750 Contacts
      Small Biz: $79/mo. for 3 Users, 3,000 Contacts
      Team: $119/mo. for 5 Users, 10,000 Contacts
      Professional: $199 for 10 Users, 25,000 Contacts

    • Does Hatchbuck offer a trial or free download available?

      Contact our sales team for access to a demo database.

    • Does Hatchbuck offer any kind of training/education for their product?

      Live training is included in all upper plans.

    • Describe the implementation process and timeline for Hatchbuck software.

      Hatchbuck is a SaaS platform. No technical expertise or expert consultant is required for installation. Get up and running in days - not weeks or months.

    • What are the Hatchbuck support options? List all.

      Online Knowledgebase
      Email support
      Phone support
      Live training

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