15 Harbortouch Testimonials

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  • “Ever since Harbortouch installed our system, we have continually been impressed with their unparalleled customer service.”

  • “Yes, you can afford one and yes you will love it! We have had ours for almost one year and are very thankful.”

  • "As a cost-conscious small business, we were naturally concerned about adding expense to our operation. Our first two years of operation with a conventional cash register seemed to be working fine. With each incoming customer, we wrote down their order and stuck it on a ticket rail for processing. The person taking orders at the counter also handled incoming phone orders. But during the lunch rush, when we have a dozen people in line and the phone ringing, we would routinely hit the wall. We were frozen by our slow system. Customers waited. Mistakes were made. It was imperative that we found a better way of processing orders with greater speed and accuracy. We made the switch to Harbortouch and since then, our customer count has grown 10%, our turnaround time for customers is much quicker, and our ordering mistakes have disappeared. Not to mention the inventory tracking, time sheets, and customer support are all top notch. Harbortouch gets an A+!"

  • “In my extensive experience, I have found Harbortouch’s POS solution to be the undisputed leader in the industry. Their Restaurant POS system is really unparalleled in terms of both price and capabilities. Despite the low cost, their solution delivers high-end equipment with cutting-edge software, and is backed by 24/7 support and a lifetime warranty. It’s a no-brainer!”

  • “I would recommend this product to any small business.”

  • “Harbortouch has helped eliminate errors on tickets and streamlined our food stations.”

  • "The Harbortouch POS system has had a huge impact on my business."

  • "We are a three year old business and began with another brand POS after doing much research. Almost from the beginning we were disappointed in the performance of the system, but mostly we were disappointed with the response to our questions. Often we could go weeks without getting any response. It wasn’t long before we realized the mistake we had made and began doing research again when we discovered Harbortouch. This time we knew more about the questions we needed to ask upfront. The sales people at Harbortouch were knowledgeable, honest, and very responsive to all of our questions. We’ve been extremely pleased with the performance and uptime of our Harbortouch system. What few problems we have experienced in over a year were usually the result of a misunderstanding on our part of what we were trying to do. The support we’ve received has been AWESOME. We usually get someone on the phone immediately when calling. On the few occasions when we’ve left a message, we’ve gotten a call back within 30 minutes. As a final comment, the release of the Lighthouse software has made our life so much easier and made analysis of our business much more efficient."

  • “I have over 20 years experience using POS systems in retail stores and restaurants, and this system has been the easiest to use, and more importantly, the easiest to train new employees on.”

  • “Their hardware and software have stood the test of time.”

  • “The software was very simple. My servers were able to pick up most of the actions they needed within their first shift.”

  • “We actually wouldn’t be able to be as busy as we are without a POS system; it enables you to do more business with greater ease.”

  • "Roxy’s has been on board with Harbortouch since day one. We are proud to say that we are very happy with the service. Our sales representative has played a tremendous part in our satisfaction by always following up and taking the time to not only solve our small issues, but also explain the answers to any other questions we have had."

  • “We’ve had nothing but a great experience with them [Harbortouch]. Their staff was very helpful, especially when we were first learning this system.”

  • "Harbortouch is a 5-star experience."