Guusto FAQs

    • Who is Guusto best for - their role(s) within what kind of companies.

      Guusto helps HR leaders at companies with frontline workers.

      Our recognition platform has been designed to include employees at desks, on the floor, or out in the field, for industries like:

      Healthcare
      Retail
      Hospitality
      Call Centres
      Manufacturing
      Financial Services

    • How does Guusto benefit them?

      Guusto can boost engagement and retention from head office to the frontline. It can also help strengthen the employer brand to attract talent.

      Eliminate admin time, and ensure everyone is receiving milestone awards on their special day.

    • How technical do users need to be to use Guusto's software?

      Many frontline workers are not technical and often don't have email.

      So Guusto has been designed to be truly inclusive with Web, Mobile App, SMS, TV Display, and Print options that can be redeemed with no technology.

    • What makes Guusto a leader in this space?

      Guusto is the only recognition platform built to impact frontline retention.

      It's super simple to get started, offers flexible delivery to reach deskless workers, and delivers unmatched value since you don't have to load and pay for all employees to be on the system.

    • Who are Guusto's biggest competitors (3-5 companies)?

      Bonusly, Awardco, Motivosity.

      They're all fantastic solutions if your entire workforce is in the office at desks on company computers.

    • How/why is Guusto better than those competitors (or most others in their market)? What about Guusto is unique, stronger, easier, etc.?

      Guusto is not another points program where you need to load and pay for all employees out of the gate.

      Start with a FREE single user account that can send unlimited rewards to anyone.

      Flexible delivery to reach deskless workers through email, sms or print options.

      Maximize the impact of your budget, since you only pay subscription fees for users that can send recognition (e.g managers).

    • What kind of features can customers expect Guusto to release in the near future? And longer term?

      We're always looking to improve integrations and reporting to better meet customer needs.

    • Which popular or common software does Guusto integrate with?

      Microsoft Teams and HRIS systems for streamlining communication and HR management.

    • Software pricing can often be complex. If it's pretty straightforward, list tiers, pricing (per year, seat, etc) and limits for Guusto. If it's not simple, use broad estimates or ranges for typical setups.

      See full pricing details at guusto.com/pricing

      Free - $0/month (single user sending rewards)
      Lite - $40/month (single user sending/scheduling bulk rewards)
      Essential - $120/month (30 seats included, add seats $4/month)
      Premium - $400/month (80 seats included, add seats $5/month)

    • Does Guusto offer a trial or free download available?

      Yes. Guusto has a free forever plan and a 14 day trial for upgraded subscriptions.

    • Does Guusto offer any kind of training/education for their product?

      We offer onboarding services for all people managers and users for the program. We also offer a free help center and chat support.

    • Describe the implementation process and timeline for Guusto software.

      New users can get started in minutes, not months.

      We've launched large enterprise programs looking to include thousands of managers in a few weeks.

    • What are the Guusto support options? List all.

      Chat and email support

    • Do Guusto’s solutions include AI?

      Help center

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