Guuru References Capped?

Access even more references from these marketplace competitors

Work at
Guuru?
Upgrade Profile
  • 4.8 / 5.0 (914)
    14+ References
  • 4.7 / 5.0 (222)
    7+ References
  • 4.8 / 5.0 (313)
    14+ References

Guuru

Read 15 Guuru reviews and testimonials from customers, explore 11 case studies and customer success stories, and watch 6 customer videos to see why companies chose Guuru as their AI Customer Service Software

GUURU is on a mission to radically improve the online customer experience (CX) by combining AI-technology with the wisdom and experience of companies' most experienced experts: their brand advocates. GUURUs community-first CX platform is easy to implement and even easier to use. With its powerful, AI-based smart routing engine it makes sure that incoming customer inquiries will be answered in real-time in the most effective and efficient way. Depending on the question, it will be sent to the most relevant source of knowledge: to the chatbot, to brand advocates or agents.

Show more
Categories:
  • 15 Testimonials View
  • 11 Case Studies View
  • 6 Customer Videos View
Customer Rating Review Score based on 1223 reference ratings
4.8/5.0 (1223)

15Testimonials

  • "Why shouldn't we get members of our own community involved in helping our visitors? Whether they are locals or people who have been visiting our area since their childhood what …

    Flavio Godenzi Shared Services Manager

  • "The GUURU technology allows us to handle a significant proportion of our support volume via Guurus, and we can now provide customer support much faster. When it comes to quality, …

    Tanja Bichler Head of Customer Success

  • "Our customers embody the sharing economy. It is only logical that they are willing to share their knowledge as experts in live chat."

    Roland Lötscher Chief Executive Officer
14 more testimonials currently locked

11 Case Studies

  • BRACK.CH Guurus handle 99% of support enquiries made outside opening hours

    Sascha Kappeler Head of Customer Service & Sales

  • bexio chooses a cost-effective solution for 24/7 service

    Tanja Bichler Head of Customer Success

  • We have been able to expand our self-service with GUURU considerably

    Larissa Hegglin Head of Customer Service
10 more case studies currently locked

6 Customer Videos

  • Betty Bossi - Customer Success Story - (Michel Müller - Head of Customer Service)
    Play Video
    Michel Müller Head of Customer Service
  • Graubünden - Customer Success Story - (Luzi Bürkli - Graubünden)
    Play Video
    Luzi Bürkli Graubünden
  • Vertbaudet - Customer Success Story - (David Spangler - David Spangler)
    Play Video
    David Spangler Manager Customer Process & Servicees
5 more videos currently locked

Additional Guuru Information & Resources

Read Guuru Reviews, Testimonials & Customer References from 15 real Guuru customers.

Browse Guuru Case Studies, Customer Success Stories, & Customer References from 11 businesses that use Guuru.

Watch Guuru Customer Videos to learn why 6 businesses chose Guuru.

FeaturedCustomers has 1,924,761+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.