Read 15 Guuru reviews and testimonials from customers, explore 11 case studies and customer success stories, and watch 6 customer videos to see why companies chose Guuru as their undefined

GUURU is on a mission to radically improve the online customer experience (CX) by combining AI-technology with the wisdom and experience of companies' most experienced experts: their brand advocates. GUURUs community-first CX platform is easy to implement and even easier to use. With its powerful, AI-based smart routing engine it makes sure that incoming customer inquiries will be answered in real-time in the most effective and efficient way. Depending on the question, it will be sent to the most relevant source of knowledge: to the chatbot, to brand advocates or agents.

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Customer Rating Review Scorebased on 1062 reference ratings
4.8/5.0 (1062)

15Testimonials

  • "Salt customers benefit from faster answers thanks to a high degree of automation and a human touch when valuable. GUURU exceeded our expectations in terms of efficiency gain and customer satisfaction.”

    Stefano OrlandoChief Customer Operations Officer
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11 Case Studies

  • We have been able to expand our self-service with GUURU considerably

    Larissa HegglinHead of Customer Service
10 more case studiescurrently locked

6 Customer Videos

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    David SpanglerManager Customer Process & Servicees
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Additional Guuru Information & Resources

Read Guuru Reviews, Testimonials & Customer References from 15 real Guuru customers.

Browse Guuru Case Studies, Customer Success Stories, & Customer References from 11 businesses that use Guuru.

Watch Guuru Customer Videos to learn why 6 businesses chose Guuru.

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